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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1050 Showing 20,981-21,000 of 31,085 reviews
  • Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptical of this product before buying it but now that i have one, i love it. You can ask it almost anything and it answers with in a second or two.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 3 out of 5 stars

    Alexa doesn't always answer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does Alexa not always answer when spoken to, but she doesn't know the answer to most of the questions asked. We then ask Siri and she knows the answers. Kind of a disappointment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the regular alexa and it responds better to voice commands when there's some noise in the room. The dot although working find does not always heard commands. It does work well when all is quite but I'll probably get the remote for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have For Your Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be use for many many smart home products from entertainment ,Camera , to your kitchen and your garage and lawns pool lighting and ur smart car as well .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these on sale and happened to use them all around the house. I love the convenience of using these with my hue light bulbs and amazon smart plugs. Only con is that the speaker quality is just not very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up on sale for $40 and it works really well. The built in speaker was not bad for playing music at a minimal volume. Bought a Tp-link electric outlet to control a room light and it works well with Alexa. Plays my music from Amazon Prime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice small wireless device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the wireless speaker. However the way you have to sync is annoying going into echo-pa7 just to link your new device for audio is very irritating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa, SHOW ME THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well that did not work, but at least it heard me. Now remember ANY TIME Alexa thinks you are talking to it, it will record AND save that audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased echoes, for our home my I office and family. Great electronic item and our grandkids love asking Alexa questions. Thanks for a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a hot ticket item for the holidays and I can see why. I was able to get the last one in the store and on sale. What a buy = my son absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 Echo Dots at hone and they were easy to set up and use. Sound quality gets better with each version. Couldn’t live without Alexa!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun and inexpensive personal assistant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa works well through the Echo Dot. I connected it via bluetooth to my stereo receiver, so I get great sounding music at my voice command. Easy set up with the phone app. Personal assistant seems a bit of a stretch, but it's useful and fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo saves Christmas!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved our Echo Dots so much that we purchased one for everyone on our Christmas list. We were very popular this year : ) Thanks Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speech recognition on this product is excellent. It is capable of doing many things, and it seems that its capabilities are added to on a weekly basis.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for voice commands like weather and reminders, etc. But if you want to listen to music, go ahead and get the tower. It does what it's supposed to, we just got a tower at the same time and use it so much more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    She's cool, but needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is fun, entertaining and can control a vast amount of smart things but does not seem to know how to handle some simple requests. I'm sure in time she will improve further so its no big deal. I would buy this again and recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inventiom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 years from now, when someone writes the history of 2017 and 2018, they will write that the Echo was the best invention of this era in civilization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT DEVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Amazon Echo Dot. It's fun and easy to setup and use. Does pretty much everything I tell it to do. The price was amazing to got for $29.99 deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family uses this for everything from timers to music. It is awesome, responsive, and has so many uses. Works best if your already a Prime Member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the beginning of future products and capabilities. this was my third echo and I am putting them around two houses and gifting to friends and family.

    I would recommend this to a friend