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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1055 Showing 21,081-21,100 of 31,085 reviews
  • Rated 5 out of 5 stars

    Great Price , Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a smaller compact version of Echo. Works same as full size version except for lower sound quality of music. Everything else is identical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fun for the house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting to use to all she has to offer. We use it for music and asking daily questions like the weather and cooking questions. Can't wait to use more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    son loves this

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have one for us in the house and our son wanted one for his room. He uses this almost every night when he goes to bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our Echo since Amazon released them and finally got a pair of dots. Not sure how we didn't get these sooner - they are super useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved my Echo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot imagine living without it now. I got it as a gift to myself for the holidays as a little treat and everyone loves using it. Part of our daily lives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for smart home control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using my Echo dot(s) to control my smart home. I have one in every room of my home to control the lights, temperature, TV. They are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you learn all of the skills it is great. Get a small Bluetooth speaker to connect to it for better sound quality if you’re going to play music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough but not perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried it for about 3 weeks. For most of the time, the echo dot worked well, playing music, answering silly questions, or turn on a lamp via my gateway; but it is not able to recognize your voice when playing music, even when I shout at it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second one I bought for in my house. I love it. So many thing it does. But must have speaker plugged into it. The speaker it has is not that loud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    ONLY 2 stars!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve given this 2 stars ( trust me it may show more above bc every time I enter 2 or even 3, it won’t submit my review!) because it doesn’t always respond to what you ask it. But we don’t allow electronics inside bedrooms except this so it’s perfect for night time listening to a book or asking simple questions about weather. It’s kinda over rated to be honest. It has done some glitchy things so not sure if I trust it anymore. I actually am starting to believe they are manipulating my review!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great housewarming present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my friend. Makes a great housewarming gift. They never think to get one until they have one and then they can't live without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much fun for all of our family members who have used it. So many adventures it has brought to us all. So versital for all ages and likes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informational and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for mom and she love it!!!! Alexa will tell you the temperture, definitions of words and even jokes!!!!! Excellent product for all ages!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for playing music

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Alexa to play music in my Hair Studio. I always fight with her if I ask questions to her. It's real frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two more of these amazon echo devices in addition to one I purchased a year ago. My kids loved these devices. Would recommended to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works as advertised. I basically use it to play music in my office, however, it will do much much more, I just don't use it to its full potential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product made by Amazon!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Dot, integrates with samsung smartthings, and lets me control several home automation devices by just talking to Alexa. Would highly recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I made this purchase. It's not very loud but I am happy that I can sync them to other Alexa devices to play music throughout my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the dots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased dot for use in bedroom. Same features as full size echo. The speaker is smaller but is adequate for my nightstand. Getting another dot for kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my home Echo setup. The built in sound isn't great but it connects easily to external speakers via usb or wired jacks.

    I would recommend this to a friend