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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 31,087 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and answers lots of questions, also plays good music. Listened to music all day while baking cookies!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Dot Great edition to smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo Dot easy to install and works great with all the WEMO switches and plugs, Also works great with Dish network.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun for all Ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for all of my nieces and nephews! They will all have a blast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beyond Words!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I lived without Alexa before I bought it. It helps you with every need you have. It's fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Just as good as the full size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm more impressed with this that I has anticipated! Alexa has been very helpful around the house from music to cooking timer and 20 question with my kid! Now we are stocking up on the smart home items that work with it! We use the dot upstairs, speakers aren't too bad for how small it is but you can link them to better ones

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Dogs and Cats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever reach for the kibble and it's running low, you make a mental reminder but forget. Just ask Alexa to reorder.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is perfect due to its size. I bring it with me everywhere whether I'm travelling or using it at work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device for checking weather and time of day.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy listening to music of many genres and can use the device to play certain selections of any type of music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Makes life a lot easier. Hooked up with my smart home and now have all lights voice commanded.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Dot is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for a nightstand. Love the alarm function and the fact I can tell it to turn off music in an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale. Could not pass up for the price. It makes a great gift for anyone who is curious about home automation but doesn't want to spend too much in case they don't use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good buy for older tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked the last gen Echo Dot at the going sale price and it works well. Easy to set up. Complaints about the speaker are understood but while this only has the speaker on top vs. Gen 3 having a 360 deg like speaker setup, it still produces decent sound and can be connected to a decent speaker if that is really your desire. Better with an Amazon Prime account but functions well with just the basic commands etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Dot is on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it's a big sister this product works well. Very responsive to voice commands. Overall does a great job. Trouble syncing the dot to Alexa when streaming music (could be user error)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    a great add on...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great add on to be used in our bedroom to go along with our alexa. great sound for a small device !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Totally love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this on Amazon and liked what it was capable of. Got it set up easily and it works as advertised. A lot of convenience packed into this thing. Also set up a wemo light switch with it and had no problems syncing with it. Looking forward to all the possibilities with this. Will be definitely buying some more for the house.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already have the first dot for our daughter so getting this to use for us was a great idea and a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keeps Me Company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only good thing I bought from Best Buy. It was relatively simple to set up and it works very well in doing all sorts of things, like giving me the headline national news first thing in the morning and many other things. I also use it as a timer and an alarm, and even to get answers to questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and he loves it! I love it too because he annoys her with all the questions. Hahaha

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the echo dot seems to be as amazing and on point as everyone said it was and would be. No complaints here

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa are you there??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having some hands free mini dot. I helps when I need an answer or music. Wish it would pull up youtube..

    I would recommend this to a friend