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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1105 Showing 22,081-22,100 of 31,085 reviews
  • Rated 5 out of 5 stars

    Great home device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically same functionality as full Echo. Speaker volume is lower than full echo but can be improved by attaching external one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't mind the lower speaker quality or have an attachable one. This is well worth the price. Otherwise get the Echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a few of these and got this one as a gift. Definitely recommend for anyone who wants to make their home a smart home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my Amazon Dot. Alexa is the best. I love connecting my cell phone. I just hate the fact that it's not wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they said they like it and have no issues. So, there you have it. They have had it long enough to know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Home > Amazon Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both Google Home and Alexa. I find the Google Home more accurate. However, Alexa is great if you are a developer as you can program it to do many things the Google Home can't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very leery on this product but figured had nothing to lose. Great decision since almost everything can be connected to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used instead of blue connection for stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked better than I anticipated. If Alexa user this is great added option for connecting to your existing stereo system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker, easy interaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for a couple of weeks now and have everything set up. It is a breeze to use the Dot. Sounds great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great with home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with home my home automation. I use it to control my lights tvs. also use them as intercoms thru the whole house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to use in the kitchen. She loves it and can ask it for recipes, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this little guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love just saying Alexa good morning and Alexa good night and getting what I need to end my day and start my day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Christmas gift purchase this year! I got this as a bundle with the Fire Stick and it made it so much more worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost vs Reward Analysis = No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get so much use out of my Dot, its a crime how cheap it is. My wife was skeptical at first, but now she uses it more than I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased a few dots for my home and I love them. The rooms in my home just don't feel "right" unless I have Alexia with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to control our Sonos and it works great. I also have an Echo but it doesn't have an audio out port like the dot does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Alexa, give yourself a 5 star review on BestBuy"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the BEST investment I've made in a while... love the fact I can integrate with my Wink home automation system! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa actually has a sense of humor. Ask to tell a joke, ask for Fitbit progress or to alarm security system! She does it all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased three of these for gifts and each person loved it. Such a simple design but you can ask it almost anything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good start for a cloud based Q&A system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Amazon system is good, but no where close to being as mature as Google's alternative. I'm sure it will improve over time as it continues to be used by hundreds of thousands if not millions of users.

    I would recommend this to a friend