Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 11. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 12. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 13. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 14. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 15. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 16. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 17. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 18. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 19. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 20. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Pairing Amazon Fire TV & Echo video 0 minutes 57 seconds
  • Amazon Fire TV video 1 minutes 19 seconds
  • Learn More About Amazon Echo Dot video 0 minutes 36 seconds
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • Geek Squad Voice Control Setup video 1 minutes 22 seconds
  • Amazon Echo Dot video 1 minutes 49 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds

Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black

Model:
B01DFKC2SO
SKU:
5578851
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1151 Showing 23,001-23,020 of 31,085 reviews

  • Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it as gift and they loved it. The kids love to play with it and my sister likes how the radio features.

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my new secretary "Alexa". She wakes me up and keeps me on track with my everyday activities.

    I would recommend this to a friend

  • Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product it has been wonderful holds up well. And gets information from distance away

    I would recommend this to a friend

  • Perfect gift for my family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gift was a big hit during the holidays. It’s makes just the day relaxing with music choices.

    I would recommend this to a friend

  • Works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes hard to recognize my Bose 300 bar. Other that that it picks up my other soundtouch speakers.

    I would recommend this to a friend

  • I recommend the echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend the echo dot. This product has so much to offer. You can truly make a smart home with it.

    I would recommend this to a friend

  • Nice toy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is having fun with this tech. He is thinking of more new things he can control like plug and lights

    I would recommend this to a friend

  • Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the echo dot everyday. It is constantly expanding skills that it can do. We all use it.

    I would recommend this to a friend

  • Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky to get this on sale. I hooked it up to a blu tooth speaker and it works just like my echo.

    I would recommend this to a friend

  • Great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online shopping was easy and fast. I was able to order the product online and pick it up the next day.

    I would recommend this to a friend

  • Cool but not needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice toy if you want to talk to a speaker. We enjoy it. If you are a amazon prime person you will love it.

    I would recommend this to a friend

  • Fun device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun device for the family. When one person starts using Alexa everyone else starts wanting to use it too.

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend

  • Great product for any home!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it! This device is easy to setup, easy to use and easy to fall in love with!

    I would recommend this to a friend

  • Big fan!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This echo dot is super capable. We are really impressed with how sensitive and quick to respond it is.

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend

  • Great Personal Assistant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use. Looks like something I will enjoy. Connects well to Nest Thermostat and Hue Lights.

    I would recommend this to a friend

  • Great product !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon echo does the job for what it is meant for.... easily understands the Indian accent without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Go for the newest...

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dots, but now that I own all generations, go for the newest generation. The speakers are better.

    No, I would not recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is good, but I returned it because I didn't really have a need for this kind of device. If you want this kind of set up for you home, then it would be a good purchase.

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend

  • Great for the modern smart home!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 echo dots now and I love that amazon constantly updates it and adds more features almost weekly.

    I would recommend this to a friend

  • Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my echo all the time! I listen to music and play trivia games. It is very entertaining.

    I would recommend this to a friend
Page 1,151, Showing 23,001-23,020 of 31,085 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.