Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 11. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 12. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 13. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 14. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 15. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 16. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 17. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 18. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 19. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Alt View 20. Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black.
  • Pairing Amazon Fire TV & Echo video 0 minutes 57 seconds
  • Amazon Fire TV video 1 minutes 19 seconds
  • Learn More About Amazon Echo Dot video 0 minutes 36 seconds
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • Geek Squad Voice Control Setup video 1 minutes 22 seconds
  • Amazon Echo Dot video 1 minutes 49 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds

Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black

Model:
B01DFKC2SO
SKU:
5578851
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1178 Showing 23,541-23,560 of 31,085 reviews

  • Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this thing. It was actually bought as a gift. My 60+ year old mother lives it too. Get one...

    I would recommend this to a friend

  • Like google better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but I like google better ...works the same I am just biased to google not amazon

    I would recommend this to a friend

  • Fun toy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love asking questions and playing games with this, she makes animal sounds that entertain the kiddies, she sets alarms, the speakers are not the best but it's still fun

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend

  • great alarm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can use Alexa for music, alarms, timers, and to answer questions. Love all 3 that we have.

    I would recommend this to a friend

  • Very Helpful ,and Fun !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great a real Help with weather , calendar and games it tells jokes and Plays Music Love It !

    I would recommend this to a friend

  • Great entertainment for children

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the Echo Dot for ourselves, but our granddaughter came to township to town and loved it

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend

  • I love my Alexa

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!!! I would recommended to everybody you must have an Alexa !!!

    I would recommend this to a friend

  • Fun and easy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have four of these and really enjoy them. We use them more than we expected

    I would recommend this to a friend

  • Awskme

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome and kids love it I would recommend it to anyone way worth the money !

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really cool piece of technology that will ultimately grow in abilities and have lots of fun.

    I would recommend this to a friend

  • Echo from

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a granddaughter for Christmas. It was a big hit, everyone enjoys talking to Alexa.

    I would recommend this to a friend

  • Echo dot.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for a smaller version of Alexa. It works amazingly well and would recommend for anyone.

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend

  • Better than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked better than expected. Now controlling lights in the house and using Alexa for music and news.

    I would recommend this to a friend

  • Great entry level speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to tote around the house. Great small portable speaker.

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is simply great, you don't need much more than this for home automation

    I would recommend this to a friend

  • Good as a starter assistant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa and echo dot are good starter assistants but the tasks that they do are still very limited. I am waiting for the time when they are able to do much more stuff.

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend

  • Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more from this product. It does offer a phone call option, games, and other uses but I feel the talking option could be improved.

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    No, I would not recommend this to a friend

  • Purchased as a gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have heard that the product is working, but also that it sometimes listens to the TV even though the "Alexa" command is not used. Maybe its from an Amazon commercial....

    I would recommend this to a friend

  • Great item to have at home.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Alexa! She connected to our wireless speaker and plays all the music we love.

    I would recommend this to a friend

  • Great starter for the Amazon smart home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. Alexa is a great tool in starting to make your home more modern and smarter

    This review is from Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - White

    I would recommend this to a friend
Page 1,178, Showing 23,541-23,560 of 31,085 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.