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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 31,086 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this product. So excited. Loving it already.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Handy Voice Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alexa assistant is easy to use and has many functions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    works really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot works really well and I decided to buy 2 more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the echo after reading many reviews-- for the money it is unbeatable. I love it. Can play all my favorite music, set alarms, and get weather updates. I will eventually got the smart home lighting and control my furnace.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Always improving, but not near perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa skills are continuing to increase and the skills currently offered can do quite a lot, especially if you're looking to create a "smart home". However what may seem like a basic question or request is often answered with an answer stating she doesn't know how to answer you. Plus, you must be absolutely clear in your pronunciation at times because complex requests are sometimes answered with results that had nothing to do with the question. I asked Alexa to turn of my living room lights and she responded with "I can't find the song you are looking for." All this after the voice training feature. Doesn't have a basic search feature like Google Home, many times requiring you to ask Wikipedia for a certain answer to a question. All things considered, the Amazon Echo Dot is improving. I can turn my lights on and off, play music with millions of songs, set alarms, buy with Amazon Prime, and play games, just to name a few. I am happy with my purchase, and would recommend this as a less expensive alternative to something such as the full size Amazon Echo or Google Home. The Echo Dot price has allowed me to have one in multiple rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Idea ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased several of these as Christmas gifts. My family loves them for playing music, finding answers to random questions and setting alarms. I use them to control my smart home from turning off lights to setting temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great way to use Alexa

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given as a gift. My mom loves to use it on the outside patio where she can sit and listen to music. Much more compact than the other echo but is still fairly loud.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific gift idea. Product works great and is economical.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot makes for a perfect gift or Stocking Stuffer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it every day. It’s easy to use and my kids love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I absolutely love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fantastic! I bought 4 to match up with my big echo

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good resource to play music and to answer trivia questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House Songbird

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I love this little hockey puck. So much so that we bought a second one and set it up downstairs as an intercom system. To be honest, we use it mostly for listening to music, but we have played games on it and setup weather alerts and other things. Totally worth the price, particularly if you can get it during a sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great interface to smart home products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with one Dot a couple of years ago and as more smart home products have been introduced there have been skills developed to control them. I have added two more Dots recently to put in other rooms to allow control from all over the house. At this point just controlling lighting but plan to expand to other areas as time goes on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    3rd one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this so much I purchased my 3rd one. I now have one on each floor. Fun and very useful. Insteon companion. I now can control lights Honeywell thermostat and more. I recommend this to anyone in the technology times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Works great amazing amazon gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like I'm living in the future controlling my home with my voice and listening to music etc. etc. etc. so easy to use, user friendly, I love Alexa! And this dot is super handy. Highly highly highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and nice to be able to ask anything at anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Helpful awesome tech use it alot for timer and alarm

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item for my old husband.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why I waited so long to buy one of the dots.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice & small, great to have in bedroom. Use all the time.

    I would recommend this to a friend