Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 31,086 reviews
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Nice smart home companion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good smart home assistant speaker but I don't think the voice recognition is quite as good as advertised when you aren't close to the speaker. I like how you can set it up play music and control lights, plugs, etc. Built in speaker isn't great but at least is half bluetooth and 3.5mm out connections

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this so much and it has good sound. Works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my Echo...I depend on it for everything....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa understands and provide you with a clear answer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love amazon echo products, use them all over the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for an 84 years old Mother. She really loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    cool product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact and can use anywhere at home or office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one given to me last Christmas and I am giving four myself to others to enjoy this Christmas. So much entertainment and wisdom can be gained. I really liked Alexa when I had surgery and was laid up in house for weeks by my self. Definitely endless skills always being learned and she lights up your intelligent world / mind.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Personal Assistant!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Amazon product with the built in feature of "Alexa" and I must say it is a life saver! At first I was skeptical of having to say "Alexa, do this" "Alexa, do that" but with a new born I wanted something that can help me with reminders, alarms, play lullaby radio on pandora. This was the best thing I could have purchased for our need. Now I can multitask without having to use Siri on my phone and best of all hands free. The sound quality is decent for our purpose since the music is played at a low volume. I have even upgraded the lights in the nursery using Phillips hue hub and now I can say commands such as " turn on, turn off, dim lights to 10%". We will be getting more for around the house, highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item I wish I had bought more at this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it for the bedroom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great for an alarm and also music in the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Networking the house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putting one in every room, best way to get things done

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will make great stocking stuffers or last minute gifts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surprisingly is louder than I thought it would be. Not good for bass tho. Can hear clearly when showering.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great starter!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use as a room to room intercom system. Play music. Set up routines you want to hear when you wake up like weather, commute time to work. Intergrate smart home devices (like lights) to turn on when you wake up!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Absolutely loving Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked one of these up to test out how well it would work for Home Automation purposes. Not (yet) being in the Amazon ecco system home automation was my main concern, with other features being a bonus or novelty. The Echo dot was able to add my home automation hub (SmartThings) easily and I was able to control my lights and fans with voice controls in minutes. For security reasons doors can not be controlled, you would want someone to yell "Alexa, unlock the front door" from outside your house and be able to walk right in. The short coming right now are that there are no push capabilities, meaning that you can't trigger Alexa to do something based on some other real world event. The skill marketplace is also flooded with useless trivia apps making it hard to discover more useful items. Lastly the iOS app, while it serves its purpose, could use some polish. The short comings where pretty minor in my opinion, and I've been very happy with my purchase. Alexa easily ties in with my home and understands my family with a high level of accuracy, which is more than I can say for other voice assistants.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my Dot about a month ago and can't say that I like it.... I love it! A bit complicated to set up but, once u do it's great! She orders me pizza and plays my spotify and gives me the news in the AM. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides news reports when asked. Able to turn on/off devices like web enabled lights or even our washer and dryer! Even plays music and answers questions asked. You need to have this device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The echo dot is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for Christmas, he loves it. Allows him to play music and check spelling set alarms. He could purchase items with it on my account and autherisation. Amazon the leader in this space for sure

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    We like it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first Alexa enabled device. The Echo Dot sounds great hooked up to external speakers. We do not regret getting the Dot over the full size Echo. We mostly use it to stream Pandora and Sirius XM as well as to control a couple of Smart Home devices. It does the job and does it well most of the time.

    I would recommend this to a friend