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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 31,087 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Electronic Companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot was entirely new to me. It was like acquiring a new friend. It's amazing how you can ask it questions and get immediate answers. I'm still learning what all it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    cool little speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the amazon dot quite a bit. Comes in handy around the house, Alexa is a great tool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love our dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this with her Xmas money and uses it on a regular basis. Works great as an alarm and music player for her room. She has even used it for help with her homework!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Size

    Rated 5 out of 5 stars

    Alexa works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Echo Dot. It has a small profile and you can use either its built in speaker or you can connect it to your own bluetooth speaker. It works well, is a timesaver, and it's fun!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Alexa is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Echo Dot to control my home automation and it is working so well that I bought a second one. The echo dot is able to control my A/C and my Lights with no issues. If you set up lights that are in the same room, you will need to create a group as Alexa doesn't do well with the names like turn on Dining room 1 and Dining room 2. You will create a group in the Alexa app called dining room and it will control all the lights then. I might buy the remote control for it as well, I have noticed that when music or movies are playing at a High volume it has a hard time picking up my voice, Still like it more that having to say "Hey siri" to an always plugged in iDevice.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point on the Dot is much more affordable than its full-blooded Echo counterpart. The Dot works well on its own but really comes to life with some external speakers (highly recommended).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot works as advertised. This is my second Dot and it was easy to set up. The one closest to your voice will pick up the command and respond. I have no issues with both of them responding.With having the two dots makes it easier controlling the lights in our house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2nd Alexa purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchased the Echo for the living room ,saw the dot on sale at best buy and purchased it for my bedroom,work great for playing music ,alarm to wake up ,and works well with the hue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Entertaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying Echo Dot a lot. Love telling Alexis to turn on the light and watching it happen

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this at a great price so I bought 3 of them to gift out as Christmas presents.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up was a bit tedious and involved, but still good. Don't expect it to do EVERYTHING.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    My son loves the white color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything the Echo does but cheaper. Can link together and bluetooth speaker if you need more volume but perfect bedrooms. I control my Dish and home security system. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love using the dot and have 2 regular echo speakers as well. We have just started home automation and have hooked up some smart lights which is pretty cool! I plugged the free outlet into a lamp that had a difficult switch to turn on and now I can just ask Alexa to turn my lamp on :)

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Really great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected this to my Insignia soundbar with bluetooth...Music sounds great...I also got 2 TP-LINK smart bulbs. I finally replaced my 25 year old X-10 modules for my lights! It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Neat product, skills still need evolving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product and I'm finding more ways to integrate it into my daily routine. Still haven't been able to get it to work with Uber quite yet. And Phillips Hue skill still needs a lot of work. All in all, unique product and cheap enough to explore and try out. Not a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use & makes accessibility easy for many items in your house with just your voice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great, helpful, and fun device. The entire family uses it all day long. It is very easy to install and user friendly. It makes life easier and it makes our house into a smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great product to start with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with power of this small device as it has capability of self learning. Based off the case which is almost cheaper than any Bluetooth Speaker, it is more effective (sound quality wise) and ease of use to automate many tasks in your house on the command of your voice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy to set up and begin using

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with the DOT to see if I liked using it to graduate up to the full size Alexa, very easy to set up use and is great to start you day off with news of the day and your commute tips!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun gimmick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dot is a fun time for the kids. They can ask Alexa all kinds of questions, and with the downloaded abilities, it can play games, too. It also works well to control WIFI, like the TP-LINK Smart Wi-Fi Plug. As a music player, you'll probably want a better speaker attached to it, but it's nice to be able to quickly ask for a song, album or playlist without having to look for a remote or type in a query.

    I would recommend this to a friend