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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 31,087 reviews
  • Cons mentioned:
    Response time, Volume

    Rated 4 out of 5 stars

    Fun gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is extremely easy to use and my kids love it. It does have some volume issues or a delay in responding when prompted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo Dot's work great in multiple rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is perfect for rooms like your bedroom and office. They complement any Echo that you have in the house. The only downfall to them is the sound quality is not the best but we use our main echo if wanting to listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice basic, still working

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this a while ago. It is sitting in an alarm clock/speaker base to provide a little better quality sound. By itself, for music, it’s tinny and flat compared to the newer systems out now (I love my Echo Studio) but was a nice affordable start and my daughter likes using it as her alarm and setting reminders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this dot purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dot is everything I was looking for and more. At work I keep my phone in my locker and stream music to my work station all day long. GREAT! I love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Amazon Echo Dot from best buy. I loved it so much that i had to have a Dot for our family room. The things that impressed me was the black color and the quality of the sound. I don't need external speaker. The sound is great. It's not the rich sound that is with Eco, but it's definitely very good. I would like to ask a lot of questions to Alexa. I would totally recommend this for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Echo Plus and this Dot. The convenience of playing music across devices and controlling smart devices is awesome. But the fact that the sound quality is awful with the dot list a star for me. I do have it plugged in via aux to my soundbar, but then you can’t hear anything unless the sound bar is in aux. Not convenient for us since the soundbar runs my tv. If you connect it via Bluetooth, you can’t play music across multiple devices through the soundbar. Make the speaker just a hair better and it would get five stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good companion to google home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily bought this to use with my Amazon Prime Music subscription to connect via bluetooth to my Google Home that I already owned. It works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice smaller version of Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my daughter the smaller version but it does everything the bigger version does

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the fire stick Must have for room in your house

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So much fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought Alexa for myself to listen to music while I'm doing things around the house. My 4 year old grandson has taken her over! It has become extremely instrumental in helping him with counting and his alphabet and other things. It is so rewarding to sit and watch him interact with it. Purchased for myself but turns out serving a much better purpose!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's growing on me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was very unsure about this in the beginning but as i stated before the more i think of things for it the more it is growing on me and its usefull ness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Soo easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so user friendly! Easy to set up and work/ sound great!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    We love our Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a great time with the Echo Dot. I love telling Alexa to play old songs, songs by a specific artist, and asking her questions. Our grandchildren have enjoyed playing with the Echo Dot as well. They ask Alexa to tell them jokes, play songs, answer trivia questions...Our grandchildren that use the Echo Dot range in ages from 3 to 15 years old. She has been a lot of fun so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is stepping forward fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say after having both Google and Alexa for a week .. they both are much better than Siri .. even you find Siri every where. Cortana is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Echo is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more useful then I thought. I can easily set a timer, ask for a story or joke, or tell it to turn on a radio station or Pandora. Very useful. Prime Membership unlocks other cool features. You can add skills like reading the Bible, giving you flash briefings for tech news and other news from all kinds of sources, and different things like ordering food or different learning apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Very easy to set up! Very handy with voice control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is fun to ask questions to. we are very excited to see what other things we can get into with her as well as trying it with the Phillips Hue lights

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Alexa is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is compact and has amazing sound. Very easy to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product, could have been better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, definitely more desirable than the earlier version, however still with room for improvement. Overall can make any user excited for a couple of weeks following which the hype might subside. Pros: Amazing voice recognition. Has line out which is extremely useful. More responsive than prior version. Has Bluetooth speaker support. Cons: As stated above needs more functionality. App can hang and be buggy. Still need to figure out how only one device will respond to questions if placed in adjoining rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to any room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put the Echo Dot at the computer station in our kitchen. We use it to fact check, play music, check weather and listen to news. The built in speaker is slightly anemic, but this was expected for $30. We have an audio cable plugging it into our computer speaker system and it puts out clean full quality sound. Over all, we are VERY satisfied and will probably buy a few more.

    I would recommend this to a friend