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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 31,087 reviews
  • Rated 4 out of 5 stars

    Great little assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Echo Dot - it provides me with great information and I can used to stream music to the Bluetooth speaker in my office. Hope to get some smart home devices to complement it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best home assistant!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo is great for smart devices, intercom communication in the house and chatting with friends outside the home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does Everything it should do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been impressed with the echo dot. I didn't have a lot of expectations going it, but it has been so much more helpful and entertaining than I thought it would be. It has a decent speaker, and it has great speech recognition. It obviously learns your speech patterns and gets better at understanding what you're saying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great begining for smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for a friend and my daughter. Not hard to pair devices and apps but not so easy for new comers. Speakers are with basic sound quality nothing much to expect at least from the echo dot

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good for controlling Echo compatible products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 Echo Dots, my primary reason for buying them was for “whole house” music. They work very well controlling lights (Wemo) and my thermostat (Nest). The “drop in” feature (intercom) works great. It hears commands very well however general knowledge is limited. I wouldn’t recommend using the built speaker to listen to music but if you use Bluetooth or aux out and your portable speaker it sounds pretty good. I will buy another if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize I was missing out before getting one. This works perfect and hooks up great to my Bluetooth speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great voice recognition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is able to understand what I am saying most of the time. Though not always able to provide an answer depending on what you ask. It is possible for the Echo Dot to learn more skills, which can expand what you ask it. The microphones can pick up your voice using a normal speaking volume and can work from a good distance away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Christmas Presents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Echo Dot for our home last year, and we really enjoyed and found the product useful. For Christmas this past year, we took advantage of the sales, and purchased two more as gifts. We have feedback from both friends confirming their enjoyment of the Dot as well. Fun Product that get's regular updates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fun to play with. I like listening to the radio a lot and can easily ask to play my station. I've also used it for timers and various other activities based on what is recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Having Fun With Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are having fun with Alexa. This was our first venture into smart speakers. We surely aren’t using her as much as we could. But, so far, so good. We were pleasantly surprised at how good the sound was, given the reviews on sound quality for this 2nd generation ECHO Dot weren’t that good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product for small $$$. Does many things, including turning on my lights, moving the thermostat up/down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect house warming gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave the dot to a friend and his wife as a house warming gift. Its the perfect gift for folks who have everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item LOVE the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a great deal and love the Echo products. The dot is very nice to move around with the options you can add to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Assistant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 9 year old and he loves it. It tells him bedtime stories at night and helps with math homework.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Get benefits without the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device. Had a small issue setting up because of multiple emails and wifi networks for my household but no biggy. Plenty loud enough to hear responses. I get descent sound because i placed mine in the backside of a display cabinet where it hidden but resonates the sound. Once in a few responses i get i didnt understand but that might be the acoustic of cabinet. My five year old even loves to say good morning and night to the device because it replies to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent item that is easily used by everyone in the household. Plays music, serves as a dictionary etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what’s meant to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. The sound on the dot form factor isn’t great but it is functional to have dispersed around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great smart device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy to have around. Can ask it about the weather, what time it is and it can play music you want to hear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Dot 2nd Generation was purchased to synch speakers with Echo Show... the next software version should allow this. Also purchased to play music and control lights in TV Room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use! Actually listens to you

    I would recommend this to a friend