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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 31,087 reviews
  • Rated 5 out of 5 stars

    Bought this for my tween, perfect gift for gamers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gift card allow my son to buy skins for his csgo game. I get to keep my credit card private, win-win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a lot of fun with Alexa, in particular we love her jokes and like to listen to radio on the echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for family members and they’re enjoying Alexa. One family member said that with the experience of their Alexa when they made a purchase from Amazon they were highly amazed with Alexa alerting them that they had a delivery when they saw Alexa’s warning light notification.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good device to use in a small study or bedroom. A 24-7 alarm and has all your music at hand.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for so many different things. It allows you to integrate smart home applications in one app. Not really sure how we ever lived without it. The dot is perfect for someone looking to get started but wants something small and inconspicuous. Pair them and have music all over the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beginner Friendly, Easy to set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not tech savy but wanted something for my 8 year old to access music to sync to her tailgator box without us. We didn't want ipad/internet/phone usage. This has been very easy & fun for all! The only thing we haven't figured out is how to make the grocery list available on both phone apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon vs google home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We run both operating systems in our home. big Google fans for a number of years. Therefore, Echo had big shoes to fill in comparison of home assistants. However, after using both systems for more than six months, Amazon - Echo is the clear winner. evident they've been in the home assistant game longer than google. Consistently it responds quicker. It has more reliability with connection and actually delivering on the prompts. we do prefer google play music. however, at least 3 times a week, we have to ask echo to do a command that google can't complete. also, the calendar integration is a lifetime ahead of google home. comical that google home wouldn't recognize more than one google calendar, but echo can recognize my work calendar, personal business calendar, google family calendar, etc. we use the call/text ability quite a bit with our family members. have Phillips hue and echo on nightstand. "echo, turn on hue to 5%. make color blue. play deep sleep" - Best Sleep Ever!!! we loved it so much, we bought x8 more as gifts for friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omg the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these amazing products & gave 2 away as Christmas gifts to my children. They were thrilled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on reviews and the commercials I have seen. I’m sure my daughter will love it for her college dorm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good,love it! Useful and can do quite a bit that I like! Would have givien it 5 stars but the speaker could be better,but now you can buy speakers to add to it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only can it help you by making lists and answering questions, but it can be a lot of fun. We have had company where everyone has asked crazy questions or asked for jokes and we have a ball. It cannot answer everything you ask but some of the time it will give you a link you can click to find out more info.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product does all that it says it is suppose to do. However one thing is it does not change the colors of my Hue lights. Will turn them on and dim them only in white

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional household device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional but still have voice recognition problems - easier to manually manage devices many times. Needs to make devices more accessible and not be a source of frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convert your house to a smart house! For this price is very powerful. Too many things to list! Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    This is only the start.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items like this Amazon Echo is only the start of more sophisticated artificial intelligence products for every day life. It works nice and it will play music from your Amazon downloads and Pandora and others. When asking her questions sometimes she does not understand or have an answer. I think the Google Home since it has the backing of Googles search will have more information than the Echo. Overall I like it and it was not expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for notes and waiting up in the morning. The volume is decent is ok, its great for the room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought several as gifts, and I have four throughout the house and one for the outdoor patio. I wish the cord was a bit longer, and the range/signal drops a bit if you go outside. However, the sound is clear and the volume will fill the room. Well worth the purchase...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought several as gifts, and I have four throughout the house and one for the outdoor patio. I wish the cord was a bit longer, and the range/signal drops a bit if you go outside. However, the sound is clear and the volume will fill the room. Well worth the purchase...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Multi Room Surround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a Echo and 1 Echo Dot. I purchased 2 more and created a multi room surround. Works excellent. Doesnt have the greatest quality but for dollar value its great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Dot, this one an addition to my home office. I am an Echo addict I guess, but I have "Smartened" many features in my home and I like the voice control. I have a full size Echo in the main room and Dots in satellite rooms that I use mainly to control lighting, etc. It all works very well.

    I would recommend this to a friend