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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 31,087 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot with Alexa is amazing! You can ask it math,sports,geographical,jokes questions, anything you can think of! Not to mention, if you've got a smart thermostat, Alexa can control it. If you've got lutron light switches in your home with a smart hub, Alexa can control that too! It's great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I could have my regular echo on the main floor and this one downstairs. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for music lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves music so this was the perfect gift. It plays her music through voice activation.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Really Good Product Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In short, Alexa is an awesome addition to our household that we are slowly building into a smart home. The only reason I gave four stars instead of five is because she has to constantly be plugged in. I believe you can buy third-party products that will provide battery power for her but I don't think you should have to buy that separately it should be included with the echo. Otherwise it's an awesome product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I love it plays a wide variety of music and has tons of apps that are just plain fun!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I have multiple dots in other rooms of the house. It is capable of controlling many smart home devices, including Blink security cameras, and smart plugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun product for a great price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't use our dots to play music, but do ask it for weather forecasts, to set timers or an alarm to wake up, to control our Sonos speakers, and just ask it basic questions. We ended up buying several dots and placed them at the house. If it was still discounted, I would buy more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Heavy on Amazon reliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. It would be nice to be able to set up to order from additional online vendors as opposed to only Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have two of these and one Echo and they are great. Alarms, news, music, you name it does it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is pretty good, I wish she was able to do more, but it is a little difficult to setup her "skills" but once you get to used to it and what to say it work well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Helpful tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe I've survived this long without an Echo. It's so helpful to have in the kitchen, from playing the news to setting timers. When I'm rushing in the morning, I can hear the weather forecast and set reminders without needing to pull open my laptop or cell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to any home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the larger unit for sound quality but works just as good for any smart home control

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can just ask it to play any music or ask the weather. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t imagine life without Alexa...I now see how dominant Amazon is...leaves Apple in the dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up and initiate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Amazon Dot! Having the ability to voice request music, news, or weather is incredible!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great starter echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gift , I have one love it . Great for info without pulling out the laptop,and other just fun info

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item gives me much pleasure and keeps the family entertained and up to date with everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great companion for the fire stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having it bc it’s compatible with our new fire stick I love the capability of voice commands

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the best you can turn on the lights play music and order dinner so fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dot is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot enables smart home capability and connects to a blue tooth speaker for better sound.

    I would recommend this to a friend