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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 31,087 reviews
  • Rated 5 out of 5 stars

    Addictive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with a free gift card I got at work. I was unsure of the Amazon Echo and didn’t know if I would use it. Now after having for over six months I can say I bought two more and converted most of my home to a smart home with the addition of an Echo Show.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Inexpensive Way to Start Implementing Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Echo Dot. I got it on sale for $20. Easy and inexpensive way to start your “Smart Home” project. I chose this 2nd Gen Dot because of reviews of the 3rd gen, which indicated that 2nd gen hears better and has a much smaller plug. I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use & handy. I can get the weather any time I want, make grocery lists & get information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple & effective device for senior citizens! No confusing directions & only 4 buttons to push.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I work for a software company and my "guys" programmed the dot to do some cool stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent for streaming music and automating some

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent for streaming music, getting information and automation of some household activities

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Inexpensive Alexa experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is a great, inexpensive way to enjoy Amazon Echo's "Alexa". Initially I thought the Dot needed to be paired with the Echo to work, but thanks to Best Buy salesperson, I realized that wasn't necessary. With the sales price, it was about 25% the cost of the Echo, but mets my needs. However, you may wish to consider linking it with a good set of speakers to improve the audio experience. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Alexa at a new Lower Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This generation of Smart Home Voice Assistants just got more affordable with a price drop and special holiday pricing - Alexa can control untold number of smart devices, can answer questions, place orders and more now everyone can afford their own personal assistant!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great assistant for my daughter.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so my daughter can have in her room. It helps her out setting alarms, playing music before getting ready to go to school, checking the weather and even letting us parents drop in to letter know when dinner is ready. All in all a great little device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for all my home automation products and also in the kitchen for conversions and recipes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great christmas gift for my daughter. wife has 2 of them and now they all can talk to each othet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of these fro my daughter and one for her boyfriend at Christmas. They both love it and are finding new ways to put it to good use. We bought them when they were on sale and then you couldn't find them so I was glad we got them before they were all sold out. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic for a small room!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, really enjoy in my office! Provides me with all the info I need while working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am happy with the device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Echo. I am able to use it with my SmatThings system and Sonos speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect the dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came part of a package deal with the Bose Revolve. Looking forward to seeing what all this does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa for all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coolest little gadget ever! Being able to hear the latest news just by asking is so awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    It's great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is somewhat loud but it is a smaller device. Still is great as the bigger echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I dig it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so cool and smart that it kinda freaks me out. I constantly get emailed updates letting me know what Alexa can do next, like play jeopardy and order Lyfts (which I have yet to try). But it's always awkward to yell at poor Alexa and not say please and thank you. I'm working on that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Amazon Devices. I bought this as a gift for my Sister. I previously got the Amazon Echo for myself. I enjoy listening to the news and music. Really an added benefit of my Amazon Prime Account. I've just scratched the surface of this product. Still learning new things I can do with it:)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is in my son's bedroom and he uses it for an alarm, to play music and to have fun.

    I would recommend this to a friend