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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 31,087 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd Dot and it works great. Pairs easily and connects to our WiFi without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little gadget with big potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale to give it a try before spending more on the larger echo. It works great. I was able to hook it up to a speaker I already had via an audio cable for great sound playback. It also connects to my Bluetooth speaker every time I ask it to for more portable sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My boyfriend loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend got this for Christmas today. He’s been having a lot of fun with it and it’s better than expected. You can ask Alexa to play music, tell jokes, what the weather is for the day, etc. very neat device and definitely worth the very low price I got it for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Unbelievably Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought me an Echo and I originally thought that it was just a nice kind of gimmick. As I looked into it I learned that it was actually very useful and so I bought a couple dots as well. I have them around my house strategically and they are great. Sound quality is not great but I will say that when you have a couple dots all connected, sound quality seems to get better. Love these things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! From listening to my music on Spotify to adding items to my shopping list!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one to supplement my sonos speakers integration was easy. Kids love playing with Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Dot has 1,000s of skills. Many of the skills are about news. I also like that you can ask the Dot to play different types of music like only songs from 1966 or songs for Roger Daltry. I also like all the Star Trek skills like firing photon torpedos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo Dot is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new look. I had the original and had to upgrade it. Its nice and Alexa is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and so much fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I would use this for the ways I saw in the reviews, but I have and I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa gets it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been so helpful, my daughter has one in her room and it’s nice to communicate with her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks perfect for young teens.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our echo. Getting for younger family members for their bedrooms. They enjoy playing games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying my Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful product. I’ve read many negative comments about the speaker when compared to generation 1. The speaker is fine to me. Just lacks base but does its job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Voice control simplified!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dot has become an integral part of our home in a very short time. Alexa can hear you from up to 40 feet away and carry out your commands with ease. The system integrated with my thermostats and light switches in just a few minutes. I bought the Dot for the size but the smaller form factor did impact speaker quality so if you want better sound get the Echo. Otherwise I would recommend anyone to get this device!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got for a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a few for my kids as a gift. Probably more exited about the intercom feature than anything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun and compatible smart home device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the echo dot because I already have the echo and another dot and they have made more connective advances that others in the field have not yet experienced

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo Dot(s) make life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy ran a promotion that made the prior generation Echo Dots very inexpensive so they made nice Christmas presents for the kids. We already had the Echo, connected to a Smart bridge to control lights, and now the kids can use voice control from their rooms as well. And with the 'drop in' skill, we now have an intercom system so the yelling from room to room has lessened.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One for every room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have 3 dots as well as an Echo. They help my husband, who has difficulty operating simple things, such as the TV remote sometimes, gain some independence. He can play music and turn on and off the lights in the house as needed. Not a lot of technology know-how is needed to set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Funny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes a great gift. It’s cool and funny. Ask it if unicorns are real and see what it says!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well, speaker isn't bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest myth is that you need speakers for this device. It works fine for day to day use without additional speakers. Works great with IFTTT and aside from frustrations with her being occasionally stupid, as a whole I like her. I use this with my WeMo home automation, as well as IFTTT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Echo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product. I like the white one because I was able to decorate it to our room.

    I would recommend this to a friend