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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 31,087 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Additional Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using the Echo for several months and enjoy it. We purchased a Dot for each of our children to use in their bedroom and at college. They really like the information and music they can get from Dot just by talking to it. Works great and its functionality keeps growing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With just a few words your amazon prime orders are requested and delivered!!! Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Echo device and first proper introduction to Alexa. While the quality of the speaker leaves you wishing you had purchased the fullsized Echo or Echo +; it's still a very low investment into this AI realm. No, it won't control your smart thermostat or your smart lights. But it's like a first date. Or a first couple of dates where you're getting to know this new personality and determining whether it's suitable for you and your environment. If you decide to embrace all that is Alexa and expand on her capabilities with another Echo device (non-dot) for the purpose of home automation, this lil dot will still be beneficial in non-automated areas of your home, thus not a wasteful investment. Unless you find that you hate the AI, miss your tinfoil hat and insist that the 2nd coming of Christ is masked as a mass-culling from our alien overlords; the Echo Dot is a fantastic lil gadget and fun to toy with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for a second room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well and connect with all my devices. We have it in our living room to control the lights and ask questions. The sound is not good for music but we have another speaker in the living room anyway. Love it and want another one for our office.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A skeptic’s opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In being a very faithful Apple devotee, I can truly give a resounding applause to this products for the simplicity and ability to pick up on your voice from a considerable distance. I’m thoroughly impressed with this product and plan on putting them all throughout my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa turn to channel 10, bark like a dog!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful little unit for my smart home... fun changing channels on tv/sat especially when the remote is no where to be found... slowly adding features as time goes by... if only i could get it to get the kids to make their beds?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lack of programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Altho this is the gateway to controlling everthing, the lack of printed info how to get this to control along with what devices are needed to make it work

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you would expect from an Alexa product. Compact design makes it perfect for use in small spaces like a bedroom. Decent quality sound. Great for using for music, an alarm clock or checking the weather

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as well as my other Dot and provides great access to the Internet for my 90 father.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but can barely hear it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the Generation 3. The 2s are good if you are not going to be using them for music or anyplace that is loud. I still love ours, but it is not in a noisy area. The 3rd Generation however is MUCH MIUCH loser and clearer in my opinion. I use this in the bathroom with the acoustic quality is greater and it seems to be a good fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy again! I bought one and plan to buy at least 2 more for other parts of house.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my 12 yr old. He loves tech items and I think he’ll like this and the price was right on Black Friday.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase so far. Can do much more than I anticipated. Will be buying into smart light switches soon because of this. I had an issue with setup because of my network configuration, easy fix though. Just had to enable my guest WiFi and connect to it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Cute - Serves Purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cute little device that serves its purpose for a bedroom. I love that Amazon had finally allowed the dots to sync w/ the echo's. The speaker is actually a little better than expected. Although sometimes I think it has a bit of an issue hearing me call it. Either way it's a great complement for additional rooms or upstairs for 2 story homes if your Echo is on the 1st floor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good but speaker is small. I have both this and the big one so its working perfectly. Amazon Prime subscription is going to make it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift from a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've connected my eco with other speakers throughout my house and it works really great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An awesome start to building a smart home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely pleased with the Echo Dot being in our home. Not only does it help by connecting to different home appliances and playing our linked Pandora stations, but it also serves as a handy way to populate our shopping list from anywhere we are. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom would love this I’m expecting to see her reactions we would always see them on tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my dad for Christmas, but my kids both have one. It’s the perfect present!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. Strongly suggest it if you are trying to go automated in the home.

    I would recommend this to a friend