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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 31,087 reviews
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for what it is suposed to be. The only thing I didnt like about it is the fact that it has to stay plugged in. You would think that amazon would have made it completely wiresless and portable but it's not. I got it as a present for someone but I wouldnt get it for myself. I would rather go for a complete wireless speaker, having Alexa doesnt make that much of a difference to me. I could go without her and get something more cheaper and works the same.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost can’t believe we are here with technology. The fact that devices like this can integrate many smart objects in your home is amazing to me. The Echo Dot is well worth its price tag. It makes you feel like you are doing something really cool with technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased this as a gift for my MIL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as a gift, and she loves it. After having seen the commercials, she knew this is something she wanted. She is thrilled to have Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The perfect in home companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great, we have this upstairs and the echo down stairs. Perfect complement to one another. They link together, giving you seamless music and helpless at any moment. It's like Siri for your house. Plus if you use it to shop on amazon you get money off your purchases

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect compliment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've already had the Echo since the summer, and was contemplating purchasing this. The price was right, and after connecting it in another room, wondered why we waited so long. Love the fact that it connects to the home speaker system also to listen throughout the entire home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife for Christmas and have found myself playing around with it alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compact ALEXA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was purchased primarily as a "radio", but it is so much more! Lots of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo is a great personal assistant! I plan on purchasing another one later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very neat little device. Accurate transcription and able to be heard from a ways away.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool music player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is a great accessory to a Bose speaker my wife bought me. Now I can walk in and ask for 90s alternative and have music without pulling out a phone or laptop. Also it's great for the shopping list feature and for getting weather to know what temperature to expect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful addition to my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Echo. I purchased for my office. I don't have to fumble with my phone to turn on or off music, to check weather or to just ask questions to help me with conversions during work. Example, Alexa, how many ounces are in a gallon..This saves me a ton of time. Love my Dot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item does a whole lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have 2 Alexa's in the home and they are amazing. From morning news as I'm getting ready for work to turning my lights on and off as well as changing the colors. Easy to use and easy to set up. She will even read your books to you from audible. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with a harmony hub package and gave it a shot. I did a comparison of this Dot to a Google Home mini and we kept the mini instead of this. I felt like this took a lot more effort to make work than the Google mini and wasn't as natively intuitive. However, I ended up giving this to my brother and he LOVES it, so ultimately it just comes down to user preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item at least four times for myself and family members. We all love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful hand free device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa works wonders without having to reach for the phone or get up I love this thing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device to have Alexa around the house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are into the Amazon echosystem, then having Echo devices around the house is a must. I have an original Echo in the family room, an Echo Dot down in our theater room and now this one for our sitting area. Great way to inexpensively expand your Echo network.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Present for your own home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amazon dot is much smaller (and cheaper) than the echo and tap, but it uses the same software. I even believe that this generation dot has better far field voice recognition than the echo. Use it with WeMo products and it's great for controlling lights, switches, and plugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant live without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd one. We have one in each room. Easier to say "Alexa" than "Hey Google"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very justified for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it because it is very practical, considering a regular digital clock costs half of the price already. Alexa is smart, I used it to set daily alarm, listening to news, music, and audio books. I even asked her to sing a birthday song and a Christmas song before and she granted my wishes, lol... however, I wish it could be more fun like Siri. Totally worth it for it's price though!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Use Every Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls via voice my lights , music , fake fireplace and work out room fan. Easily connected via bluetooth to aftermarket speakers for my music. Simple to setup and always reconnects after an electric or wifi interruption. Owners of multiple dots.

    I would recommend this to a friend