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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 31,086 reviews
  • Rated 3 out of 5 stars

    It’s almost cool, has a few limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected an android and an iPhone and both experienced some set backs. The call feature works pretty good with android and to no surprise struggles with iPhones. Only one “user” can use their Spotify and it has to be the “primary” user. There is a way around being able to use another user’s Spotify, but it’s easier to connect via Bluetooth to an actual speaker. Alexa can’t understand questions as easily as the google home. With Alexa questions have to be very specific and direct. Since Alexa doesn’t use google, she also doesn’t have answer to many questions you can google faster on your phone. However, Alexa is still pretty fun. The alarm worked great. Using the IFTTT app I was able to use my iPhone calendar. There also a lot of fun “skills” you can allow Alexa to have, such as, asking what’s on Bob’s Burgers chalkboard: burger of the day. The downside to the task is the unnecessary long phrases that have to be said to use the skills. Overall, Alexa can be fun to use, but not for more “advanced” skills.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying this product I didn't do much reseach on it to aside from replaying the awesome commercial . Easy set up and very responsive to voice almost at any tone level . Only con I have is that Alexa currently does not have access to my Apple Music which sucks, I already pay a subscription fee for it now I have to subscribe to Spotify which in my opinion isn't comparable .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for hands free use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish we didn't wait so long to get one of these! There was a promo and it came with the ring doorbell, so we got it. We are very happy with it. We keep ours in the kitchen and it is awesome since it can be used by just talking to it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great useful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo dot is a very useful addition to my home.I use it to play music constantly and pairing to my Bluetooth speaker really enriches the overall sound.I get the weather news and traffic on it and it's very accurate.certainly a great product for a small price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning new ways to utilize alexa every day. Funny and helpful at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo My Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does pretty good things when you ask questions. Always use this echo to set alarm for wake up call. And it answers everything you want to know. Got the Amazon tablet also and did the same thing. Beautiful. You will like it. 5 stars Amazon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excited to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for a gift, it was well received & fun seeing us trying it set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device to control your connected devices. Mine controls the Nest, Logitech remote, and lights. It also does a good job streaming music when connected to a speaker, mine connects to the home theatre system, and it uses all the popular services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second order of Dot. I bought the Echo and Dot when they were launched respectively. This thing is life saver for my visually impaired kid. He uses it to the max. That's the reason I placed another order to get couple more to have it in every room

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is the smaller version of the product. This is a small and simple to use device. Talking to "Electra" has been informational and a blast. Note -- shows you can play music from anywhere -- though you do have to have a service to pull from. Just a note.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, love the color, I’m doing my research too see what more it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been great. It is great for any ambition towards a smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a lot of things. I had previously purchased the Google home but was upset with it's limited capabilities. This one does tasks, turns on my lights, plays my music and turns off the music, I just want more smart things. I'm slowly but surely adding new things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After opening alexa i loved how easy it was to set up and integrate to my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dot is a great value especially at $35 on sale. Use primarily for 8 year old daughter as her alarm and scheduler. Great to get her more independent at getting herself up and deciding what clothes to wear based on activities and weather for the day. I'm personally an Apple person. But Alexa is a much better voice assistant. Gets everything the first time and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Echo that I've purchased. My first one (the taller, original model) has been a staple of my home life since first opening it. I bought this dot for my parents because I wasn't 100% sure they would be into it, so I went with the cheaper model. They, like me, have also been using it every day even though they are slow to technology. While the dot has a less powerful speaker than my bigger unit, at roughly $100 less, there's a ton of value. My parents think it's just fine. Between timers in the kitchen, to playing music, to weather reports the dot is amazingly useful! I can't recommend the Echo line of devices enough! Of course, it really shines when you have Amazon Prime (which we do). I've gotten to the point that in my car and office I find myself attempting to ask a question only to realize the Echo is, to my dismay, not with me. Once you get used to it, it's hard to live without it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Does the job... nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup process is not too difficult. If you are using your phone and its a Samsung, please make sure you turn off "Smart network switch" before proceeding. The volume is decent but its abilities are lacking; I just wish it was slightly more comprehensive like Google's offering, but for the price its not bad. I am glad however, Amazon is constantly updating Alex's ability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great substitute for echo cheaper and does same thing as more expensive echo

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love my Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a couple of these and my mom purchased an Echo. She paid too much for it at a competitor. I told her send it back and I would bring her a Dot. It does basically all the Echo does. She loves it!! Big Hit with her and at a great price. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa beats Siri hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family has had so much fun with this. Not only is Alexa informative, but very entertaining & helpful. So easy to use & gets "smarter" every time you use it. I'll be adding more Skills now that I've gotten acquainted with how the Echo Dot works. LOVE LOVE LOVE!

    I would recommend this to a friend