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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 401 Showing 8,001-8,020 of 31,087 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dance party

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this in a room with a 3 and 5 year old boy. It serves as their dance party/music karaoke machine as well as the occasional intercom to holler at them if needed. They love having it in their room to listen to the songs they want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I haven’t used it yet. I bought it for my dad for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to start your home auto sysytem. Highly recommend.. A Plus..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect gift. Quality is great. Reception is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Got to go with my Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Echo Dot to go with my Echo. I liked the Echo so much that I decided to get the Dot for another room in the house. Works great with my Bluetooth speaker. I hope at some point we will be able to connect like the Google device does.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound. Small and unobtrusive. Use it for music primarily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had just bought 2 more Dot's. This now makes 3 in our home. Just want to add 1 more. I use Alexa for all appointments and reminders. The questions you can ask Alexa are a time saver for us vs getting on the computer to look up something.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So much Fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an old man (54), but I love a new fun Project. Smart Home is now on my list and the Echo Dot is the way to go! It's inexpensive and is a good beginner starting platform to begin your smart home journey. Buy it. You won't be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Third one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Alexa Dot. I'm covered wherever I go in the house. These little devices are so handy. Baking, cleaning, weather, just curious? Ask Alexa a clear, concise, reasonable question and she will do her best to find an answer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Space saver speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the dot for my husband and brother for Christmas! They both love them. We already have the echo and the dot was a great smaller companion to the larger echo. The speaker is not as powerful but it functions the same as the echo otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cool gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is to try it. It definitely comes in handy. I chose the dot because I prefer all things apple but this gets the job done. The price was just right as well. I am an amazon prime member so it makes having it a little more worth while.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously purchased the Alexa device and was impressed. I bought the Echo Dot as an add on for another room in our residence. It performs just as good and the price Best Buy offered it for was the lowest I had seen. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device for home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Echo Dot for my house (along with my main Amazon Echo in the living room). I love being able to control all of my lights (TP Link, LIFX) and thermostats (ecobee3). It's a fun little device and I find more uses for it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Family fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the help in the kitchen, my 11 yr old son loves sports updates, my 16 yr old daughter loves asking random stuff ie population of cats... lol but most of all my 7 yr old autistic son thinks he has a new friend one who always answers... lol

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father who is technology troubled and hard to understand. He is able to use this with no issues. He wakes up listening to music and falls asleep listening. It is small enough that it doesn't stand out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product the Echo Dot is the best money ive spent.I bought 4 of them . Make sure you let Geek Squad show you how to maximize Alexas capabilities, She can read you book. order pizza, play a game...play music.. I would be lost with out her.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 of these for my home. Setup took hardly any time at all once the Alexa app was installed on my tablet. Despite the compact size the sound quality of the built-in speaker is pretty good. Voice recognition interface is pretty good right out of the box, although there are a couple of skills that Alexa has trouble starting because of the names.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amezing gift, now I’m connected with family via intercom.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of the at holiest and paired it with my Samsung wireless speaker. It worked so well that I bought 3 more for each of the kids' rooms. Now I can use them like an intercom system to tell them when it's time for dinner, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Able to control my Phillips Hue lights and much more!

    I would recommend this to a friend