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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 31,087 reviews
  • Rated 5 out of 5 stars

    LOVING ALEXA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    summary says it all. typing here because best buy requires it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my hue lightbulbs. And I love it! Its fun and easy to use! A simple setup and you can actually ask Alexa a lot of things. My 8 year old niece put Alexa to the test asking question after question. I was very impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this thing for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Echo and two Echo Dot2 generation and i use it mostly for playing music in my kitchen, living room and bedroom. But I use it for a lot of things. Once you figure out how to use it, it makes life so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she loves it. Able to play Spotify music through the dot. Speaker is plenty loud for her room - thought about buying the larger echo device for the speaker, but glad we didn't spend the extra money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product was shipped last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was better off buying in the store than doing order online. I waited an extra week while merchandise was in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for those using Amazon Echo but not as great got those using Google home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Much better than I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, responds to all commands in English and runs quickly. Manage my music in Spotify, the wemo switch, lights and more. I do not give it 5 stars because it does not work in other languages, for example, Spanish. For me and other thousands / millions that their language is Spanish makes the best use of the "echo dot" difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent gadget. still learning how to use it. loads of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo is a good way too control your devices in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo! This was a great price and a speedy shipment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a bunch last year for my team and they all enjoyed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Same as the other 5 I have. Can’t get enough! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using it. So far I love it. Now my kids want one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a wedding present for my niece. She loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not using it as an assistant. I just want it to play my music all day long and it is great .. !! Sound quality, is not the best out there, but look at the size and price of it, it's great! My opinion, totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful and entertaining device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I can get all kinds of information just by asking Alexa, listen to radio shows, set an alarm or timer. New functions are being added all the time. I've given several away as gifts and my friends just love them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    She doesn’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time you ask the product about something it always says I don’t know that one. I ask for Anita Baker, the product says she doesn’t know but then turns around and plays the whole album on its own when I asked for smooth jazz. This machine acts as if it doesn’t know any African-American music. When I ask for a specific person like Otis Redding or something it’ll give me a white old is singer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for controlling other smart devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for controlling other smart devices Wish it had a better search engine. Too much that it doesn’t know or cannot do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    portable bluetooth speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it using record player with speakers to play songs from his phone also using it in the car because its portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo dot is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little device does everything that the big cylinder does

    I would recommend this to a friend