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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 31,086 reviews
  • Rated 5 out of 5 stars

    So cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is pretty cool. She can do a lot and if fun to explore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, bought 2 for myself -can be used outside, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Xmas gift which will be enjoyed. It’s a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVING ALEXA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    summary says it all. typing here because best buy requires it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this thing for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Echo and two Echo Dot2 generation and i use it mostly for playing music in my kitchen, living room and bedroom. But I use it for a lot of things. Once you figure out how to use it, it makes life so much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product was shipped last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was better off buying in the store than doing order online. I waited an extra week while merchandise was in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for those using Amazon Echo but not as great got those using Google home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful and entertaining device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I can get all kinds of information just by asking Alexa, listen to radio shows, set an alarm or timer. New functions are being added all the time. I've given several away as gifts and my friends just love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent gadget. still learning how to use it. loads of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo is a good way too control your devices in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a wedding present for my niece. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo! This was a great price and a speedy shipment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a bunch last year for my team and they all enjoyed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Same as the other 5 I have. Can’t get enough! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using it. So far I love it. Now my kids want one

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Echo when it originally came out. It was so useful in the kitchen, but a little pricey. I purchased the Dot for bedroom & it is AWESOME! Small footprint, controls my lights & thermostat & reasonably priced. A must have item!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Amazon Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little device, great for playing for tunes, ordering your weekly store goods, controlling kids access to tv, 1000's of uses. Loud enough for the bedroom, capable of linking to sonos or bose speakers too. Excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    so cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after getting the alexa, another dot, i had to get one more. this thing is do cool. plays your music, gives you traffic updates (your work route) it basically does everything you can imagine and always having new features. love it!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    She doesn’t know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time you ask the product about something it always says I don’t know that one. I ask for Anita Baker, the product says she doesn’t know but then turns around and plays the whole album on its own when I asked for smooth jazz. This machine acts as if it doesn’t know any African-American music. When I ask for a specific person like Otis Redding or something it’ll give me a white old is singer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not using it as an assistant. I just want it to play my music all day long and it is great .. !! Sound quality, is not the best out there, but look at the size and price of it, it's great! My opinion, totally worth it

    I would recommend this to a friend