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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 446 Showing 8,901-8,920 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it, loooking forward to more integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dot, just want more items around the home to control with it. I really want the Sonos integration which I have been able to program throwing together some code found on the web, but this would be difficult for the average user. It is easy to create skills and makes turning a room of lamps on and off super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HELP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAMILY LOVES THIS DEVICE. WE USE IT FOR ENTERTAINMENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got another one for my dad because i like it so much!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So much fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I love this thing! I hear my news everyday, listen to music, it reads me my kindle books, plays ocean sounds at night when I'm going to sleep, can make a shopping list and that is just a few things I love about the Dot

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun, useful assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Echo Dot as a gift so we haven't actually seen it in operation, but the recipients report that they are having a blast with it. I can't wait for them to demonstrate what they have learned to do with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great, sounds even better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good looking piece with outstanding sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my new bff Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, maybe she isn't my bff when I need someone to help me move furniture or something like that, but I'm finding Alexa to be a handy thing to have around :D She tells me the time, turns my smart lights on and off, and even gave me a weather report the other day when I wasn't sure if I should wear my snow boots or if I was safe with my usual sneakers. I'd give her a full 5 stars but even though I try to always speak clearly she still sometimes misunderstands me, plus I have discovered she has a language all her own that may be compatible with mine but is not as flexible (creating additional misunderstandings). And, although the Dot is not particularly expensive, I find that my life is fairly uncomplicated and so I don't actually talk to her much except for the lights, and the occasional other question I would normally just Google (but Alexa enables me to be lazy and not even crack open a browser). I suspect she will become more valuable the longer we live together, if I give our relationship time to fully blossom and really learn her potential. ;)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as described. Hoping for more functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it is supposed to. Well designed but I wish they would make Alexa smarter. She currently isnt very helpful with questions. Some are obvious and should be easy to answer. Works great to turn on/off lights and to play music on demand, set timers/alarms, etc. Hoping they keep improving it with over the air updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the voice control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with other smart devices and fun fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all of the features offered by device. Fun to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Alexa sucks just get a Google home mini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the only thing that this can do kind of well is setting alarms and timers. I got one of those thinking that I would be able to answers some questions but it never seems to know the answers. I recently had the chance to use a Google home mini (which is the same price as an echo) and I was amazed at how many times it was Able to do what I wanted. The only reason I could possibly imagine that you would get this over a Google home mini is because it has a headphone jack and the home mini doesn't. But even then there are ways of connecting speakers to the home mini without a headphone jack not to mention that you can't do a pretty simple DIY headphone jack for the mini.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great piece of tech for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of tech for the money. Connects to my Hue bulbs to allow for voice control when I am not near my Siri-enabled devices. Hooked to a portable speaker via the headphone aux cable and produces great sound. iHeart radio offers free access to my local FM channels, so this is a good option when not near a receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift for the price! Fun for the whole famil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Echo purchase! Speaker is sufficient enough for use in one room; however, if listening to music in another room I would add an additional Bluetooth speaker for better sound . Overall a great gift for the holiday.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot more useful than I had expected! Between asking Alexa the weather, to set alarms and using it as a speaker I’ve highly enjoyed the echo dot. For the sale price of $20, I highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful product , very helpful for reminder , education

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a necessary item but it is fun to set up and have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice new play to,y seems quality built with good range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item I will definitely recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use works great use it all the time daily nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How did we live without Alexa?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo Dot and Alexa are our new best friends! Great fun!

    I would recommend this to a friend