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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 31,086 reviews
  • Cons mentioned:
    Response time

    Rated 5 out of 5 stars

    Alexa is so much smarter than Siri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Alexa is so much smarter than Siri. When I push and hold down the button to launch Siri, you have to wait a good bit before you can even speak. With Alexa you just say her name and say what you want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little confusing at first, but got it to work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a little bit to get Alexa going. Needed to read several different reviews on line. They were helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is exactly what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is brilliant. At the beginning, you won't find many things to do with it, but you learn that there are skills that you can activate and it becomes a wonder. So far, no issues with it, works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My second echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Echo Dot so I bought a second one to place in my living room. I can have Alexa turn on my outside Christmas lights and set reminders for me. Nice to have. Makes our lives easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have two i use one at home and one for my classroom

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this in my daughters room to play music for her at night when she sleeps and it is great! So easy to use and can control it from my phone as well! Love that is can zinc to your pandora too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Alexa. It provides so much entertainment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its kool...but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it but i just wished she linked to google because theres a lot of stuff i ask about that she cant find.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fun device from Amazon!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little guy and you can't beat the price! Ask questions, get time and weather, ask Alexa to tell you a joke - many more fun stuff to explore with the Dot. For under $50, you can't go wrong...pick up one soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use at work and it hasn’t let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fun for a while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does exactly what it claims to do. That being said, the enthusiasm wears off quickly. Now I find myself only asking it how the weather is and to play music. I do have it hooked up to a speaker and I love that feature the best. I still might buy another for my living room just because they are so cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device as a starter for getting into smart home things. Didn’t replace it until the next generation came out and it still works great in a different room 2 years later after buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!! It's a MUST HAVE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple smart plugs and would turn on and off the lights using my phone. But I found myself looking for my phone before I went to sleep or taking it out of my pocket before I left the house every time I wanted to turn off the lights. So I bought the Echo Dot just to try it out and it is AMAZING!! It's a MUST HAVE!!!! I never have to use my phone to turn on or off the lights (I have Phillips Hue lights) again. I put a smart plug on my coffee maker so now I just tell Alexa to "Turn on coffee maker" and it starts making coffee in the morning before I get out of bed. My apartment is slowly turning into a smart home. I bought 2 more Dots and now I can be heard from anywhere. Turn on/off anything at anytime. Thank you Amazon for this beautiful device.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Product, But Behind Google & Siri

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom wanted this to use for various tasks and whatnot, but it's limited compared to what Google and Apple have to offer in the AI department and usefulness. So if you're heavy into amazon and want something cheaper and to use for a less advanced usage in your home/room/dorm/etc, then this is where to start.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo dot is so cool and a lot of fun to use. I'm anxious to see if it really gets smarter as time goes on. It is able to recognize a difference between users voices and she will identify you by your name.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Future is now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is an alarm clock, music player, joke teller, news reporter...a great device to have in my home. I hooked up a good speaker, subscribed to Amazon music, and now can hear almost any song in a matter of 3 seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a gift and I haven't heard any complaints yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. May purchase another for holiday gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolukty Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reason I got these is because I have a handful of LIFX smart lights and wanted to control them with my voice since they're not Apple HomeKit compatible. I have met and exceeded all expectations, I have two small children and like asking Alexa to talk about the secret door, listen to music and hear about the weather. I expect to buy more these in the future as we currently have two but sometimes have to yell from the house to hear i I have met and exceeded all expectations, I have two small children and like asking Alexa to talk about the secret door, listen to music and hear about the weather. I expect to buy more these in the future as we currently have two but sometimes have to yell yell from the other side of the house for them to hear us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy echos so much got as gift after owning 4 myself

    I would recommend this to a friend