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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 31,087 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the echo dot for my mother and not being tech savvy, she was able to set it up herself. She loves the product from easy shopping, weather updates and playin music. It was her favorite gift this Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more useful than I originally thought. I use it to control all of my smart home devices by voice, and it works great. Also have it paired with my Bose Mini for room filing music playback. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Continue to find new features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot does a good job with what it's advertised to do. However, we continue to find new things it does. The To Do and Grocery Lists are very helpful, but my son also envoys asking Alexa to tell him jokes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wanted to buy some dots. After using the echo dot for a few months, I feel it is just okay. Not horrible but not great either. I feel the best feature is using the dot along with smart lightbulbs. Using the voice command to turn on the lights is handy. I also enjoy using the dot to play music, including a variety of kid friendly playlists. Using the alarm is nice too. However, the majority of questions I asked Alexa, she is unable to answer, which can be frustrating! As I originally said, it's not bad by any means, but I could also live without.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live my little personal assistant. I check the weather flight reservations and time. I listen to my favorite pandora satations. Turing it on as soon as i walk in the door. Great device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product, like an assistant to me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have around when there is no one to talk to. Like it when you can ask Alexa to play my music, to get the latest weather information and set timers and alarms without having to set them manually.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using my Dot for about 1 year. Got this for my birthday and really had no use for this. Finally started using and realized it fun to use. Does a lot. Just ask Alexa and it gets done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Our Dot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little dot is the perfect speaker for various rooms in your house! The ability to connect between speakers and to use them like intercoms is really fun and a nice little bonus. Alexa is great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    So good I have 5 of them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally have 5 of them. Bought this most recent one on a business trip because in my hotel I found I missed Alexa and it's help. I prefer the Gen1 with the turntable ring as opposed to Gen2 w buttons and the speaker is no where as good as a full sized Echo. For the money though you can't beat this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a present during Christmas time promotion. People who received it had all the infrastructure for the Alexa, but no Alexa itself and now they are very happy! Especially fun for kids :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I can't say enough good about my Alexa!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt one of the best purchases I've ever made. It does anything I ask of it and there always seems to be more I can do with it as time goes by.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Thing Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have three - Its so nice to be able to control my lights and ask questions - this one is connected to my computer speakers - I know I lived well before this item - now I don't know how I lived without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wouldn't purchase without it being on sale.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I purchased this device, I'm not really crazy about it. It seems like it's a good concept, but the only thing I really use it for is a last minute check on the weather when I'm headed out for the day (and only if I remember). Maybe after some time has passed, I will get more use out of it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Echo and bought the Dot for the bedroom to compliment it. Love it just as much and the price is great, I use it to control my Hue lights and alarms and play music etc.. Love the new white color as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to you and so convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift and they loved it! It was easy for them to set up and they can now even pair it with their Vector Security home security system. They love all the features and convenience of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one for Christmas, bought one for my mother for Christmas and liked it so well that I bought a 3rd one to put in our kitchen. Love asking questions and getting answers no matter where you are.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Echo Dot - Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Dot and use it all the time to listen to music and play trivia...she has quite the personality for an object. She tells jokes and we also can pull up Comedy channels as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon Dot For Hubby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wanted a fit for Father's Day because his friend got one. Lol I didn't think he would interact as well as he does with Alexa. He loves it and so do I. Easy to install and setup. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought two!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Dot and my granddaughter was always asking Alexa questions or playing music when she came over. She liked mine so much that I decided to buy her one for her birthday. She said it was the best gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Alexa purchased. Easy to setup. Amazing how informative Alexa is when questions asked and her response. My 5 year old grandson loves asking her questions about dinosaurs.

    I would recommend this to a friend