Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 470 Showing 9,381-9,400 of 31,086 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I can't say enough good about my Alexa!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt one of the best purchases I've ever made. It does anything I ask of it and there always seems to be more I can do with it as time goes by.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is absolutely amazing you can ask it pretty much anything and get a response you cam also play different games on it such as trivia and other game it's a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but just right!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Alexa to play music, set timers, ask questions...she does a lot for less than $50. I am considering another one for another room. She hears my voice easily and a wireless speaker just adds to her reach.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great little gadget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for Christmas and I must say it is pretty cool. Although I have found that it does not have the capability of answering all of my questions like a google search would. It is convenient to have it in my kitchen so I can add to my shopping list and play music when doing the dishes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for such a compact device. I would recommend for anyone wanting to experience the joys of an Alexa enabled device in an easy inexpensive way. This will surely lead you to other devices. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best AI products out.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I only knew what I know now life would've been different. I did not know that this can hook up to a Ring device and display your Ring devices on television. BEST IDEA since EVER!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great companion to an echo for linking whole home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several, this one was a Christmas gift for our daughter. We love the convenience of creating lists and some home automation. Once you get started, you come up with more things to use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I loves these things!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed using our current dot at home and I felt it would be great to have one at work. They are so easy to use and the price was so good I also bought one for my in-laws.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs better sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful features, wish sound quality was better. Still need to add features to get its full potential.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    More than just another tech toy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Echo Dot! We use Alexa many times throughout the day. New apps (skills) are available weekly making the Echo increasingly more useful and fun! We enjoy Alexa so much we purchased 3 more for gifts!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo dot is great for students!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this item. They didn’t want it. But once it was programmed it has helped in so many ways!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device for playing music and asking question

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to play Pandora from the echo dot. Also like being able to quickly ask questions like concerting F to C degrees and currency conversions and unit of measure conversions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    older version works as well as the current echo

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a great family gift. Bought this for each family Household 2 holiday seasons ago. Simple to install. Works as directed from your app. Live to play Jeopardy daily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Life with Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has made life easier using voice control to operate lights, AC, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excelente for homes

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this echo dot I was able to make it connect and work in lest that 10 minutes very useful around the home especially with kids alway wanted to know and asking questions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great introduction to innovation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave as a gift not sure how it would be received or if my boyfriend would even use it. Initially he was very hesitant but after doing research and watching ads HE IS HOOKED AND LOVES HIS ECHO DOT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Technology

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot coordinates easily with Sonus which I enjoy throughout my house. When in the same room,it will give news, weather and answers thousands of questions.. Cleaver, convenient stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item better than I expected. Does exactly as it's supposed to. I use it for weather in the morning and for alarm and also have it connected to my bluetooth tower speaker to play my Pandora playlist

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter's household........ teenage granddaughter is using it for her room and is very happy with it. Great for music, and asking any questions; Would purchase it again! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Newest addition to my smart home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My learning cure is still more of a straight line. It appears Alexa may be smarter than me but that's what I am hoping for. Alexa's voice is very clear and I haven't added the external speakers. I refrain from calling IT a she because IT is a machine, digital but a machine. I was quickly able to add it to my WI-FI using my tablet. The white puck fits my tastes, though you can get other skins. Okay, good and bad. Not a lot of 'apps' or connectors written for the hardware out there. It sees my thermostat but have yet to get it to control anything. I am able to set an alarm clock function and tell it to set a timer for a set period. Not the devices fault, but the operator, me. I do see having one in may rooms of the house. Next to find some lighting controls to work with to augment my smart house. I'll update this as things change.

    I would recommend this to a friend