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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is my personal assistant

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Not sure how we got by prior to buying this. Makes life so much easier. Alexa..turn on the TV. Alexa....turn on HBO..Alexa...call mom...Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great little device for another room. It is used to answer multiple questions and to play background music or noise, whichever is preferred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an echo. Wanted another for the bedroom. Great to listen to radio in the morning and set up items for my todo list or shopping list. Can also get news updates, weather and traffic. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot get enough of Alexa. I'm able to order online using Alexa. I'm also able to play music just by requesting. Plus my daughters has a field day with this device and she's only three

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best gadget ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got one for me for x-mas and I liked it so well I bought another. One in the bedroom, one in the living area. Great functionality and it will only get better. Easy setup and it simply just works.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 5 out of 5 stars

    Nice Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I bought my first Echo Dot, I liked so much that I bought another one for the bedroom. Overall, the commands are answered through Alexa. Sometimes there are issues with Alexa's understanding.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love the Amazon Echo Dot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Amazon Echo Dot. This is the third one that I purchased and I recommend highly to anyone that wants an echo. The Best Buy price was the best I found

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a Dot and an Echo, and we're still in the process of finding out all the things they can do.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great shape to fit in stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 3d printing a gramaphone for a gen 2 dot. I've still got days left on that.. while thats going on, I hooked up the dot, second echo in home. They play well with each other.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot that I really enjoy. I'm not a tech person, but it wasn't to hard to understand what all things it can do. Great gift for yourself, or the price is well enough for a gift for a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Echo Dot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Echo Dot for my husband for Christmas and he absolutely loves it! We use Alexa to find out sports' scores, random trivia questions, weather and to play music from our favorite station.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome hands‑free, voice‑controlled device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo Dot is an awesome hands‑free, voice‑controlled device to listen to music, use as a timer, ask Alexa questions, etc. I bought 1 as a gift & 1 for myself because I got them at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Good little Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Echo Dot works as advertised. Is my second echo. This on does not have the best speaker (as it shouldn't @$30). But works great and I pair it to a bluetooth speaker when audio sound matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product in my home office to ask for news weather. I have an Echo in the bedroom. The only difference is that the speaker is not as good. It is very portable as well. I have taken it with me on some of my travels. I have used it as an alarm clock and for weather reports and news. It is helpful to do so when getting ready before a meeting/conference to get the information handsfree. It was a good value at around $50, but has been advertised on sale for about $40. There are skills that it can do that are also interesting, such as Geo Quiz, Tonight Show Skill that will play the opening monologue.. It is impressive that you can ask for music to be played from just a partial lyric.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to see what all the hype was about... now I love it. Every morning it tells me the news and weather, and in the evening its used to turn on the gazebo led strips and to play triva quizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo dot and the functionality that it brings. I use it for shopping lists, messaging and listening to news and the weather...all great functionality well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m probably one of the last to jump on the Alexa trend, but I’m happy with it so far. I use it mostly to control my lights, check the weather, and set reminders. I got this on a killer sale or else honestly I probably wouldn’t have picked it up. It’s been helpful to have at home.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Gift Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing can do so many cool things and the price is fantastic. Made great stocking stuffer's this year! I still learn something new everyday and the home automation capabilities are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought on black Friday do $30 and I'm using it together with the Amazon tab and it's great with listening to music and alarm really great. Really wish I bought the echo when it was on special

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun and useful voice recognition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot is extremely responsive to voice commands. It is the least expensive echo but has a feature that the largest echo does not. Because the large echo contains a speaker, Amazon removed the ability to pair it with an external bluetooth speaker. Since I use the dot to play music through a receiver via bluetooth or a bluetooth speaker that feature was important to me. Lots of fun and silly things to do with the dot(and all other Alexa echo items) so it is recommended for family use and individual use alike. The only reason I deducted one star was because there are a lot of questions that Alexa cannot answer as of now. It is weaker in this regard than doing a google search. But at this price point it is well worth it if you have an external speaker or system to connect it to. It also has an audio out jack if you do not have a bluetooth speaker. By the way it interfaces with some home automation products which is great. It is important to note that with no external speaker connected the sound quality is much weaker.

    I would recommend this to a friend