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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister bought me at echo dot Last Christmas and I thought it was the best thing since sliced bread. I was so happy with it that I bought all my staff one this year as Christmas gifts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, but it sometimes is lanky and behind with certain skills but still great

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Could not live with out it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Amazon- Echo for the house and use it all the time, I had to buy the Amazon-Echo Dot for the office at the business, and the price that Best Buy offered it was a win - win Great !!!!.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have six of these in my house and love every moment of it I can control using Alexa with my alarm and everything like my heater my lights music purchases and guidance and stories etc. etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alexa knows too much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun idea which is useful a lot. Nice to play music or ask a question. Big brother is listening to your conversations. Talk about something and you get emails on the subjects? Interesting! Great for telling you when certain products have shipped and will be arriving!!

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    Nice toy could live without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok was not easy to set up. At the sale price of 29.99 ok.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for daughter as Christmas present. She loves being able to control the mini device with her voice and her smart phone and it answers back. Perfect gift!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this product. It does not connect to everything but when it does it is really cool. I don't like the fact that I have to plug it in...which it had batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Convenient device, sound not premium.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient if you use Amazon music or have a Spotify premium account. Sound is not as good as the google home mini, or of course, than the bigger Echo, but it is fine — if you want something that sounds better you can also pair it with an external speaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a yankee swap gift for my office. It was the highlight of all other gifts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun little thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, this is the first "alexa" thing I've owned. I have a few smart home items, but this little thing really ties it all together. Totally worth getting Amazon unlimited to go along with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is great. Bought a second one so that we have one in the billiard's room and the upstairs main room. Works great for everything from music, news, weather and just getting information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 3 out of 5 stars

    It's fun, and a little useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, but not great. The usefulness stays, but the fun wears off pretty soon. It was hard for some reason to get it set up to my phone hotspot...but on wireless it's fairly easy. Definitely not plug and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one in each bedroom and an echo in my kitchen/living area. These things are awesome. Controls all my hue lights, nest thermostat, and with IFTTT set up some really neat things. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect to place in other rooms...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to put in other rooms to access control of my home automation and also to sometimes play music.. Volume is good if you just want some ambience in the background while doing research...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart device for every room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 6 of the Echo Dot's during the Black Friday specials. They were so affordable and I wanted 1 for almost every room in our house. They are so handy and easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Dot and use it a lot for listening to music while working. Also able to connect to the Ring Doorbell if needed. Like being able to ask questions and get answers too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve put a few of these throughout my home. Alexa has become a part of our every day lives. The Dot is easy to find a spot for pretty much anywhere. Alexa is a very useful smart home device!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when i first heard of the echo and when i put my hands around this product i was trilled. Able to to say commands to play music, ask questions and etc. Definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great inexpensive virtual assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just beginning to learn all the things my dot can do and so far I love it. As I have time I am looking up more tasks that it can do and having lots of fun discovering new things to try.

    I would recommend this to a friend