Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 490 Showing 9,781-9,800 of 31,086 reviews
  • Rated 4 out of 5 stars

    Like Talking to a Friend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cheap(er) way to talk to someone when I’m lonely because I don’t have many friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Alexa I can used it to call anyone without sing my phone, I can listen to by just asking it to play something, turn the the tv, play games it s a wonderful device to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have to dots. I use the new one to have a radio in my garage.This works well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First A.I., Star Trek meets the real world

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the coolest thing to turn and off anything in or out your home, just as cell phone 10 years ago came to life and its a great asset, the A.I. In years to come will be asking us questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    She's a nice little helper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got Alexa, I was really excited about her! We first put her in the living room, but since she was right next to the tv and most of the times we are there, well, we are watching tv, she could not hear us very well and I became extremely frustrated and wanted to return her (it was past the 15 days Best Buy allows as their return policy, which btw sucks!) so I decided to change her to our room, we connected her to our Hue light and our Nest thermostat and taught her how to turn off the lights and dim them and all (trust me, was not easy at all!!! A whole odyssey to get here to do that) and now it's so awesome to be sleet and get in bed and just say 'Alexa turn off bedroom lights' 'Alexa change the AC temperature to 70' and not have to do it yourself (this is for lazy people obv) we get a lot more use out of her now than we did the first month we had her and I'm pretty content with it, still needs a lot of work, but for the price is not that bad :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Amazon Echo and a neighbor bought the Dot just as I was purchasing this as a gift. I am sure my brother-in-law will love the Dot and will end up getting the Echo for the great room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa works with Nexia and Smartthings which is great cause I have my thermostat with Nexia already but when speaking to Alexa she knows what system to make the adjustment to vs having to load separate apps. I would give it a five if Alexa had the search engine power of google.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Alexa at lower price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We totally love this product. We bought Echo Dot and paired it with our existing Bose Bluetooth speaker. Only issue we have had so far is that when we play songs from our iPhones via Bluetooth on the same speaker, we lose pairing with Dot. The device comes with its own speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect Addition to Any Home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is way too cool. I have the original Echo and I bought this to add in my living room. Used both Google Home and Echo and this is still better especially at $50 (Though I got it for $30).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo is easy to set up and is fun to use. I have the echo and echo dots in most of my rooms now. I am not sure what functions I will use in the future but at least I will be prepared.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best $50 you'll ever spend.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best $50 invention ever. The technology is amazing and for $50 this item is a steal. Quick hands free access to any information you can think of. Just speak your command and Alexa responds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like to keep my phone in the bedroom and don't have a clock. So when I wake up I just ask her what time it is or I can tell her to wake me up at a certain time. It is really cool.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was convinced to purchase the dot and I am happy with it. It is just awesome. If you want to play music in a large area, I would not suggest the dot. It works well in a bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home Automation Made Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several Echo Dots, and Echo Show, and an iHome Alexa enabled alarm clock. They all work seamlessly in our automated home. They are easy to set up and the Alexa App is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great music at my fingertips

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted to have music in my kitchen while I make dinner... Alexa works beautifully at my voice commands and with Amazon Prime I have access to an amazing variety of music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Alexa. I purchased it with the information that it will eventually control my Sonos speakers. Still waiting on that. Hopefully the update will come soon. But it's still a fun product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You Need One !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dot works great . You can ask it translation information , to play music to make phone calls , to order stuff . It’s a must have, plus you can’t go wrong at 24.99 !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my echo dot! Bought 3 because they had a special, 2 were given to my daughter for her birthday and kept one for myself. I use it everyday to play music, and ask lots of questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall very good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good product but was a little tricky to set up Would still recommend though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kind of cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new one isn't making great connection with my Bluetooth speaker. It keeps cutting out.

    I would recommend this to a friend