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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 493 Showing 9,841-9,860 of 31,085 reviews
  • Rated 4 out of 5 stars

    Great product for entire family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd DOT we have purchased for our home. We love having easy access to Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fifth Alexa enabled device I own. Is it perfect? Absolutely not. Is it best of what is out there, and available today? Absolutely. Set up is easy, as is every day use.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    MAGICIAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So simple and easy to use and she understands clearly without having to ask you to repeat what you said. I would like the volume to be a little louder, but that's just me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great home companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays music, answers questions, looks up information, gives you news highlights and weather info. Music plays better on the large unit but the dot is great for other rooms in the home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great little product... sound isn’t amazing but I like having it by my nightstand.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great add-on to Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim, stylish, and functional Alexa unit that is suitable for bedrooms where it doesn't take up a lot of space. But I did notice that it gets disconnected more often than the full Alexa unit, which I'm sure will be worked out in the future, hence the 4, not 5, stars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great information source

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this information hub works great. Loud enough for a open area and picks up you voice from across the room. You can also enable countless skills for it to learn. It's only drawback is that it uses Bing to search out answers instead of Google which I think is more precise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this product for a week and love it. The voice is clear and loud enough to be understood. I gave it 4 stars because music won't sound full because of the small speaker. However, that can easily be resolved by connecting it to speakers or your stereo system like we did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very helpful and fun!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my amazon echo!! It is very helpful for all kinds of situations in your home (getting the weather, traffic info., setting a timer, etc.) and it is also a lot of fun and easy to use!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!! Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few as Christmas gifts. Works like advertised. Alexa is very helpful and useful for things around the house. The DOT is loud and understand of voice is near perfect. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second echo dot purchased for my parents’ home. It makes life so much easier for them, to just ask Alexa to operate lights, make calls, or set reminders.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Dot is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for such a long time to get one of these because I did not think they would work well. However I was wrong! I have two of them and they are awesome and so much fun

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday gift and the recipient was very excited about this gift. She really enjoys it. She likes it because she can use it for just about everything

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is a great lil echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon product doesn't disappoint. I love having this to start my morning work weather.. Jokes... News... Music... The sounds is good for being so small. I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Couldn't be happier with this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it daily and for multiple purposes. My wife uses it while she cooks. I get updates on traffic and weather before I leave in the morning. The kids give it music commands daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the house

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in the kitchen or living room. You can set timers on it, alarms. Ask what time is it while washing dishes. It's just very convenient to own .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is really enjoying Alexa to give us news updates, play music, tell jokes, and help with cooking. It's a terrific product and we use it on a daily basis. Brava, Alexa!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchased 2 of these in past 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my daughter and she liked it so well, I bought it for my son as well. Both have enjoyed the Echo Dot so much, I plan to purchase one for myself. Makes a great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the echo dots. I bout this on sale for half the price. Paired it to all the other dots in my home. Music throughout the house and can be controlled from one room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    A good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time I purchased this Alexa I got it for a good price. and I guess it does what it's supposed to do but I don't like the fact that it comes on sometimes and listens even when you're not giving a command. I think it's better than Google because at least when it comes on the little light rain shows you that it's listening. It has its perks but there are certain things about it that I'm not crazy about. The ordering experience with Best Buy was good, came in faster than I thought it was as it had to be ordered because they didn't have any white ones in stock at that time. So it came in faster than anticipated and I got it at super low price on sale so overall I guess I would say I was pretty happy with the purchase.

    I would recommend this to a friend