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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 498 Showing 9,941-9,960 of 31,087 reviews
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not Practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. However, did not find it practical for everyday use. It’s good for setting alarms and playing trivia. Although in order to listen to music you need to subscribe to a music provider.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Really Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am not alone. Once you set up Alexa by downloading the App, and pairing to a Wifi, now you are good. Get apps for weather, schedule and others. Alexa answers questions and give me Updates and time. Excellent I have a buddy at home. Plus my gf now want to do things for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love my echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son got me this for christmas,and i must say i love it...i like how alexa plays music for me and i can get the weather and news early in the morning...i am sure it will only get better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and kids love this, even though they couldn’t figure out how to connect them. I don’t trust these products with listening to our conversations etc. But, it’s pretty cool to ask a question and get an answer or ask for it to play something

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for music on demand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love those dot and it can hear me almost all the way across my house. Only thing is when a commercial comes on the tv and it’s a Alexa commercial my Alexa dot listens to it. Would be nice to see one that recognizes your voice only or can set it that way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the echo. We bought this in addition to Alexa and use this in our bedroom. Love listening to music and getting the news each morning. I also use this as my alarm clock each morning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an amazing device. You have two options of black or white. I prefer the white because of it's slick clean appeal. The device is easy to use and can be very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases of 2016. I don't use it as often as I really could because I sometimes forget about it but it can be really useful & the price is really low for the capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smarter than you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with my Echo, so I bought a few Echo Dots. I am able to control my lights, my thermostat, listen to great music, and ask for information and Echo quickly responds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't wait to get myself one. My kid loves it. It is her new alarm clock, light switch, music & all. I often have to ask her who she is talking to but then I remember it is Alexa. LOL

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a must have I use it with mi Dish network Calendar Emails Messaging and calls as well as my music and Daley events and what new in Portland it is a grate device easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great companion for the full size Echo, gives you more flexibility throughout the home

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought echo dot for my parents who are in their 70's. They love it. They use it to play pandora (great sound) and sent timers. Also bought it for my 17 y/o daughter. Also fun for her too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive through and through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo Dot is awesome! Voice recognition works almost flawlessly. The service range in terms of what Alexa can do and help with is growing at an impressive rate. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love using this thing everyday!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Amazon echo dot is amazing as my personal calendar, alarm, weather teller, calculator, time teller, and many more! I love waking up to music or unique sounds!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can do so much with the Amazon dot. Play music, add products to your Amazon cart, and ask Alexa questions about the weather, history, etc. I love Amazon Alexa!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awsome technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who would have thought 20 years ago, we'd be talking to a little black box to get almost anything you can read in the newspaper or see on the evening news. Great gadget. I'm still learning how to use my Echo Dot and get the best out of it. Would recommend this for every home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I LOVE all these dots!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I change my wake-up alarm without opening my eyes. How great is that? and the speakers are better. BUT since I can connect the Dot to a Bose, I really don't care.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device for simple pleasures.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the echo dot to play music. I love being able to tell Alexa to find a genre and she plays. No fumbling through stations to find what I like to listen to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's an Echo product from Amazon...so it's good.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Echo product from Amazon...so it's good. One of the two best voice-activated products out there. The other one is a full-size Echo.

    I would recommend this to a friend