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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 31,087 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fun item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used all of the functions of Alexa at this point, but we are certainly impressed with the glib manner in which she speaks. Sometimes she's a little hard of hearing and other times she pipes up seemingly randomly, but she does what is requested, mostly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great and intuitive device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and fun to play with, my kids enjoy telling Alexa to play games, music etc. My wife and I enjoy getting a quick weather updates and the news in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to install and connect to other gadgets like my ring door tells me motion detected,hooked with fire stick my amazon account this thing is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expanded capabilities

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expand use all over house. Sometimes even take outside and plug in to play prime music outside on front porch or backyard patio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works as you would expect! Highly recommend - smaller speaker not the best model for music listening. The big one is the way to go for music

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great gadget.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has the original Echo, the tall one. She wanted a smaller one for the bedroom. So this one makes a pretty cool lil gadget for that. Does all we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo Dot is lot better compared to big Echo since only difference between both is speaker and we can connect Dot to our bluetooth speaker which sounds way better than big echo.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok , doesn't know the answer to questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a timer or know the weather it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Came back for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received one a year ago as a gift. It has proved so helpful that I bought a second one on sale to put upstairs. Now I have on demand music throughout my home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa it's so fun sometimes. You asking silly questions and you get silly answers. But if you ask Sirius questions that usually always gives you the right answer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo works great and will continue to add ability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is by far the better purchase, I myself had a bluetooth speaker sitting at home that was going to be of better quality then the one built in the echo unit which costs way more than the dot. The dot listens to what you ask it to do, it can be paired with so many tasks, skills, and IFTTT which honestly allows it to do more almost everyday (if you don;t know what IFTTT is research it and then download it onto your phone, t's really cool!) All in all, I am extremely pleased with my purchase and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get a lot of bang for your buck. This device is extremely easy to set up and easier to use. After a month, I'm still learning a lot of what this can do. Some of it by accident.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This Echo Dot is for my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard wired this one to my speaker system and have access to Alexa for info and to play my music while I work. I added two smart bulbs and also regulate the lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best little device ever. I got my husband one for Christmas. I use it all the time. Use it for my grocery list, playing music. Got my grandson one for Easter because he loves mine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift and had nothing but good reviews from the individual. Its features are easy to use and makes things fun for them. The sound isnt the best as I am told.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the full size Echo set up in my living room and just purchased the Dot for our bedroom. I have it set up so we can turn the lamp on and off and can so easily set the alarm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product, fun to use!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my garage to control smart bulbs and garage door opener. I like the 2nd generation as it's easier to clean, just wipe off dirt and dust!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this to use with the WiFi in my SUV.it was easy set up and it works perfect and I have Alexa to talk because it a long drive to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so much easier to just ask Alexa a question rather than having to google everything. We use the dot to play music so we don't have to use our phones, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gave the smart home a try, liking so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at getting one of these, but given the inexpensive sale price (and reward certificates), I gave it a whirl. I only rate it a 4 since I've only explored a small amount of capabilities, but so far, I am liking it on my way to loving it.

    I would recommend this to a friend