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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 509 Showing 10,161-10,180 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter loves her Echo Dot! It's funny listening to the questions she asks but Alexa is great with answering her questions. I would definitely recommend this item to friends!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Once you learn it, Alexa is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wade through the beginning of not quite knowing how to talk with Alexa and connect with other apps but now that we know, we're buying another one for the back of the house!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stream your favorites

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for streaming your favorite playlist from Amazon Prime. Step up your home automaton with voice control. Improve the audio with a Bluetooth speaker. Endless possibilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and is easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a helpful device that is easy to use and easy to set up. It syncs with the Internet very quickly and is a handy device getting quick internet information and music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another good release by Amazon. Not very powerful but it makes up for it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Alexa every day. It's hard to think about life pre-Alexa. You can get your news, listen to music, and order a pizza (we haven't tried this one yet). Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great kids gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids gave this to their brother for his birthday. He was so excited to receive it and has enjoyed using it. It has replaced his radio and alarm clock. Easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Handier than a pocket on a t-shirt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tech gadgets ever created. Makes many tasks easier by having most answers readily available without having to stop and search for the answers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves Alexa he uses his dot all the time she even helps with homework

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    can't go wrong with echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazon echo / alexa is a must for every home. Smart device, well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cool device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really neat little divice. Bought it for my son after his sister got the larger version. He loves to use it for music. I need to figure out if it has any parental controls though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a great addition if you already have speakers and are looking for a voice activated smart device to control your home. works great. very happy with my purchase from best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value - Geat performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an additional Echo device and deided on trying a dot. Worked well. Great means for additional smart functionality across my home a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My favorite purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It is so easy to use. The kids use it to play music. My husband checks the weather. I use it to make lists and to read out measurements for recipes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Multitalented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas, I got one of these for pretty much every household in the family, and the feedback from that was very good. So I decided to treat myself. I haven't got fully into it, yet, but even at this stage I see the Dot as a very useful device. Alexa's language skills are excellent from the start. She even understands me when I don't have my teeth in. The basics - lists, time, weather, alerts, reminders, and the like - are excellent. Delving a bit into the apps (skills in Echo-speak), tweeting, texting, calling, and I assume, somewhere, emailing look like they're going to be useful and save time. I don't listen to a lot of music, but I'm looking forward to being read to. What I've found disappointing so far is that Alexa doesn't seem to know much. I've had "I don't know" to the few questions I've asked. Overall, a very fine and useful machine that I'm looking forward to exploring further.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for my mother to enable her to control lights in her house as she is not as mobile as she once was. Does the trick and she can manage lights easily now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up, entertaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. Fun device! Love audible books while I'm getting ready for work. Alec's wake up call alarm was fun for a couple of weeks. Just keep finding new ways to enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just like Amazon Echo minus speaker..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this did not have a speaker...but it does, it just is not as good as the Amazon Echo. But get a Bluetooth speaker...and it is wonderful. For the price, you cannot beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good got even better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially started with a single Dot. Then added 2 more. And then 2 full size Echos. Great for in-house intercom using 'drop-in'. Then I found out I could use these to control my home automation system. Bonus! And this week Amazon released multi-room audio. Yes folks, for under $50 an Echo Dot will allow you to have multi-room audio, in sync, through out your house. IMHO the Dot, with it's aud-out, has now surpassed the Echo in terms of usefulness based on the aux-out feature alone. 'Alexa play KIRO 710 on upstairs' will get the Mariners or Seahawks game playing through the first floor of my house. Too cool!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    dot is sufficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont need full size, use dot with portable speaker for music, else non music sound quality is fine on Dot. Great to ask weather, sports scores, recipes ideas, and grocery list!

    I would recommend this to a friend