Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 522 Showing 10,421-10,440 of 31,086 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love Amazon Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since my first Alexa I have been hooked. I have several now throughout my house and help me to control multiple devices and lights and appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does exactly what it says it does.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone had the same idea and everyone in the family ended up getting one from someone. It works great and everyone loves it! It does just what it says it does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wanted to try something new.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the item. I wanted to try the echo since I already have Google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE the Amazon Echo DOT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3, one at each of our work places and at home. It is great for all kinds of questions and as a last minute alarm. We look forward to adding new smart devices to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning to use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so far, just trying to get other devices hooked up. Taking some time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to give this a try. The price is right--and after getting it in my hands, well worth the money. It's a toy, but it's also useful. My favorite feature is being able to send shopping list and to do items from anywhere in my house (within hearing distance, which is pretty dang large). Now I don't have to remember to add something to my list the next time I'm at my counter to right it down. I just ask Alexa and she does it for me--even while I'm brushing my teeth. How great is that?!? Best Buy had this in stock, even though amazon had a wait list, so I was really happy to be able to pick this up in the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for teenagers in the home. It works well and very easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for quick music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for asking about weather instead of turning on tv, the kids enjoy asking her to play music, it is handy to just say “Alexa and play music”

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I love all I have to do is just talk to Alexa and I have all my questions answered. I can Sony my Makeup without having to get up and change anything.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Amazon Assistant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to beat the price. Even if you buy a decent quality speaker separately the combined price with the echo dot is still a bargain compared to other competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great assistant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought three for a promotion BB was having at the time. Alexa is responsive and once you pair it with your smart plugs, services are very convenient. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Second one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one for my wife for Christmas--used it so much I had to buy my own I use it every night to help me go to sleep--ocean waves, soft instrumentals, nature sounds, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa understands more than Siri in my opinion...I don't know if that will change with Apple's new HomePod or how it compares with Google's offering. Will have to see.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pretty cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good companiin piece to an Amazon Prime membership. Compact, easy to use, Alexa is pretty user friendly. Would be even better if it had its own rechargeable battery.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    graet add on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great non expensive way to have music in every room, I recommend a nice blue tooth type speaker to pair with them for a way better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Convenience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is fantastic! I use it in the kitchen to answer day-to-day questions and sometimes connect it to a Bluetooth-enabled wireless speaker to listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo Dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is as frustrating as it is entertaining. Alexa is like a cranky toddler sometimes and doesn't listen worth a darn. But for sheer coolness factor, being able to tell Alexa to play a favorite artist and then it plays is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for the prce

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after the Echo Plus for another room. Was on a great sale around the holidays. I put this in the kitchen so I could use it to make a grocery list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not a fan of the whole smart home devices such as this but it helps with a lot of inconvenient things and also connects all the smart devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great assistant

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Little great assistant. It reminds me of my appointments, please my music, gets me the weather when I need it. I totally recommend it.

    I would recommend this to a friend