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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 574 Showing 11,461-11,480 of 31,085 reviews
  • Rated 5 out of 5 stars

    Cannot imagine life without Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Alexa use it for my lights and everything. I use it way more then I ever thought I would and am realizing now I am quite dependant on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product! Easy to hook up and to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is a great product and very easy to use. Works well with my iPhone 8, Sonos Speaker, and Bose Soundlink Speaker. I love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as "smart" as I had hoped. It constantly says it "doesn't know that"...These are questions that I believe Google would know however it seems to mainly pull from Wikipedia. I'm going to go buy a Google Mini and see which one is better and return the other one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really cool device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I also have the larger version. Both sound really good, but the larger one sounds quite a bit better than the smaller version.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great source for information

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed this so much. We can listen to music and lots of research for us without having to look up on computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my alarm clock in the bedroom with the echo dot. Now it wakes me up and I can get a handle on the weather while I'm dressing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa/Echo. I have had a first gen one for awhile. I didn't know this one would play music without an added speaker, but it does!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa/Echo. I have had a first gen one for awhile. I didn't know this one would play music without an added speaker, but it does!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Big Alexa in my kitchen and my kids would always play music and talk to her so I bought the dot for them upstairs. Awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Up to 5 now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to control my home automation system and I eventually want to have them in every room. So much functionality for so little price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alexa Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good. Not sure if it listens to our conversation? Don't like that part. Plays any kind of music requested. Not as good as Pandora but amazing sound from little Echo Dot. Probably will keep it. thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Starting the smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for starting a smart home and now have them all thru the house. Intercom is fun along with easily having music in a room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these for my family. Everyone was a little hesitant at first. Now they can’t stop using their echo. I will be buying more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product and would recomend. I ask her everyday to tell me a joke and tell me the weather. Love how she turns on my lights

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    These things are amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 of them and put them all over my house. I have them controlling my lights, my TV, my thermostats, etc.. I would highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have 2 in our house and are about to add a 3rd. It makes it easy to order, see what's going on or turn on and off devices at the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Having lots of fun with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't played around with Alexa to much but what I have done I am satisfied. I have the dot plus my own Bluetooth speaker, the sound is fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First voice assisted device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked pretty well. It is does not answer everything, like a google search, but meets our needs. Easy to set up, and use. Mainly using it for weather, sports scores, and music. It is learning more skills all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Alexa at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for low price. Allows you entry to the world of assistants. Will purchase additional echo's in future to cover the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Alexa product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a little trouble getting the dot connected to the wifi it is a wonderful little handsfree device. The sound is good quality for the size.

    I would recommend this to a friend