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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 598 Showing 11,941-11,960 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only piece of tech in my house my wife loves. Helps kids with school and music and my wife now can't survive without shopping list

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Great device but difficult set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an Echo tower and love it. Bought the dot for Mother's Day gifts. Because it was a gift, it was extremely difficult to set up. Was not user friendly for my parents in their late 60s, early 70s.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My electronic friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexia is great! I gave this as a gift to my other half & we love it! Feel like im living in the future! Thanks Alexia for all you do!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool little gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays music. Small. Easy to use. Less costly than buying the more expensive echo if you don't need all the bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this for me as a gift. I really like it. I have Alexa turn my lights on and off in conjunction with the Hue bridge. It very cool. Does the same thing as the $180 one... no need to spend that much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for controlling home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't try to sell you on Alexa, but on this particular Alexa device. The biggest advantage of the 2nd generation Echo Dot that makes it superior to the 3rd generation is that it works with a standard micro usb power input. This allows you to choose any cord length, color, wall block you want for your particular installation. The 3rd gen only works with the provided supply.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tremendous way to listen to the radio at night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like to listen to the FM station at night and they turn the power down so it has a lot of static, with the Dot it is crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    superb - just add speaakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we got two, will add another - - even a small $20 speaker improves the sound, a $40 sound bar and you can play loud/in exercise room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is do small yet offers do much easy to use even the grandkids use it unlimited wealth of information and such a great price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Novelty or Necessity?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made device that works great! Lots of neat tricks and handy functions. Really just the doorway to home automation, but an affordable one at that. In the end though, still more novelty than necessity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot does a great job of providing the basics. I don't use it for much more than that which makes me glad I went with the cheaper echo. The sound quality is good. I use it for music and weather updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is my new best friend in an empty house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed another Dot to cover my house better. Best Buy had a sale just when I needed it. I continue to be amazed by Amazon Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A small miricle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom recently lost her sight. I let her try Amazon's Audible, and she chose Gone With the Wind. Since she cannot see to operate a tablet or phone, I bought her an Amazon Echo Dot My blind mom can just say "Alexa, read Gone with The Wind" to start the narration. She can pause, stop, change chapters, hear samples of other Audible titles. It is a light in the dark for her. A (not so) small miricle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome way to enter the smart home market. Would recommend to older generations due to it being so easy to set up and control

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two I still need to connect my second one there is still a lot to learn. I will update my review after more fiddling with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget for the entire family. My family loves it, we bought few echo dots for all rooms in the house. Must have for every house.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    $29.99 Steal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When these were on sale for $29.99 they were a steal. I gave one to each of my children. Alexa can even tell bed time stories.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to set up, and connects easily with Phillips Hue, and Nest. The sound quality and mic quality aren't as good as the full size Echo. I wish the voice recognition was better, but for my use it works fine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Amazon product and all I can say is that it's awesome. Definitely buy one !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ITS A GOOD DEAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT! EASY TO SET UP, COST THE SAME AS OTHER OUTLETS AND I RECEIVED POINTS TOWARDS MY REWARDS BY BUYING IT AT BEST BUY!

    I would recommend this to a friend