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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 598 Showing 11,941-11,960 of 31,086 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Value for my daughters room

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to our smart home. Awesome speaker to play music, broadcast to her room. Wake her up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for small rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo dot is great even with the small speaker. I have a few in the house, some in kids' bedrooms. Great for music and light controls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this hooked up to my Phillips Hue and it works great. It's nice being able to turn on lights with just an easy voice command

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is do small yet offers do much easy to use even the grandkids use it unlimited wealth of information and such a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic little toy. Does a lot for a small A.I.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was a real surprise. It answers almost all of my questions. It gives me a daily summary of the news. I purchased the Amazon Library of music and it is really fun. You ask it to play any song and it plays that song. You ask it to play songs by any artist and it plays a list of songs by that artist. You can ask it to skip songs and turn up or down the volume. This is a lot of fun. One problem, I can't figure out how to use it to turn off and on lights since I can"t get a Wemo to connect to my Wify.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love to control everything with the voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to control my tv and everything in combination with harmony hub. Also, my kid loves to ask Alexa for music so he can dance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A small miricle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom recently lost her sight. I let her try Amazon's Audible, and she chose Gone With the Wind. Since she cannot see to operate a tablet or phone, I bought her an Amazon Echo Dot My blind mom can just say "Alexa, read Gone with The Wind" to start the narration. She can pause, stop, change chapters, hear samples of other Audible titles. It is a light in the dark for her. A (not so) small miricle.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These things are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just can't stop buying these for each room in my house. The standard Echo in rooms with no speakers and the Echo Dot in rooms with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome way to enter the smart home market. Would recommend to older generations due to it being so easy to set up and control

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Great device but difficult set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an Echo tower and love it. Bought the dot for Mother's Day gifts. Because it was a gift, it was extremely difficult to set up. Was not user friendly for my parents in their late 60s, early 70s.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    $29.99 Steal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When these were on sale for $29.99 they were a steal. I gave one to each of my children. Alexa can even tell bed time stories.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Novelty or Necessity?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made device that works great! Lots of neat tricks and handy functions. Really just the doorway to home automation, but an affordable one at that. In the end though, still more novelty than necessity.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Dot close but Echo is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Dot as an alarm clock / music player for my wife. We have an Echo in the kitchen. Speaker is not as good but OK and the response time is noticeably slower. The price difference makes it worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Dot is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo dot is very simple to use. Talking to Alexa is so cool. I really love my Echo dot and I recommend this product. Alexa is so smart.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent for bedroom or office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the regular Alexa which can fill a whole level of a house with its sound. This one is good for a bedroom or office sized room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is my new best friend in an empty house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed another Dot to cover my house better. Best Buy had a sale just when I needed it. I continue to be amazed by Amazon Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works like the echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this setup in the bed room. I will later setup the zwave switches so I can voice command to turn off lights when it's time for bed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only piece of tech in my house my wife loves. Helps kids with school and music and my wife now can't survive without shopping list

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Dot..

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well when used. Wife uses it with the Ring Alarm and Amazon deliveries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My electronic friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexia is great! I gave this as a gift to my other half & we love it! Feel like im living in the future! Thanks Alexia for all you do!

    I would recommend this to a friend