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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 600 Showing 11,981-12,000 of 31,086 reviews
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to setup when having different accounts in the household. With research I could figure out why my music is not accessible. Purchased one for my wife and one for my mom. Neither one uses it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I love having this and it works amazingly, I have to admit I am a little freaked out that this thing is listening all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This echo dot is amazing and I love that it is a speaker that is small, portable, and great quality. It is very smart like Siri.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A blind lady’s friend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was born blind and has autism; she can turn on lights, make calls, send texts, learn to spell words etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker for any one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great speaker that helps out in every way you can possibly think of would give as a present anytime of the year

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my teen kids. They love them. They play music on them from their Spotify acct. Call each other and ask question

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun to have.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little unit is fun to have and keeps playing music as long as the internet is stable. Love having it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good but has it's limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly using it to give verbal commands to play music, it's relatively inexpensive and can be helpful in location and providing information such as weather, restaurants and other commonly available information.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it.. but wish it did more. Here's why...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hands are usually full entering my "mancave' so it's awesome to say Alexa., man cave lights on. And it's also great when I am using my PSVR to tell Alexa to turn off the lights without having to take the gear off to walk over and turn the lights off and then having to fumble with getting the gear back on. Asking weather is ok, but telling Alexa to play to bluetooth and what I want to hear is awesome! I would like some different news features added to stuff I want to hear, and would like some better vocabulary added to par up with Siri. Alexa seems to not respond to the same kinds of request or doesn't have as extensive of a vocabulary than Siri does. But still love it, going to put it in the movie room and living room eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ask Alexa to turn off or on my lights right from bed and like asking it for weather report and for sport and listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love the Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find myself using the Dot frequently. I use it to play music, find out weather, set reminders and.... help me with my spelling. My only concern is privacy and the fact that Dot is always listening.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT SIZE BUT IT DOESN'T COMPROMISE THE QUALITY OF THE SOUND. LOUD ENOUGH FOR AN ENTIRE ROOM OR FOR THE OFFICE!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dot so much that I went back and bought each of my children one for Christmas. Great sound quality for such a small device.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    Like it but barely use it now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great at first, but kept disconnecting from my WiFi, and also kept answering to the Alexa commercials. When it works, it’s great, but hate having to reset it up all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as part of my white elephant gift. I have an echo plus that I love so I knew it would be a hit and it was.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa! She's the best gadget for less than $50! She turns my lights on & off with voice and plays my music and other stuffs!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice recognition is great. Even across the room. Lots of things integrate with it. If you have a smart home then this is a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just another great amazon product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my 3rd dot for my daughter to go along with our echo and other 2 dots in the house, works great and can't beat the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Helpful and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my elderly parents and they have enjoyed having access to music of their era, weather information and even answering points of curiosity. They have found it easy to use and useful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Have one in every room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little things have great sound quality. You can't believe the bass that will come through them. Alexa is perfect.

    I would recommend this to a friend