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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 611 Showing 12,201-12,220 of 31,087 reviews
  • Rated 5 out of 5 stars

    Needs app to run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my husband who is computer illiterate because I've got the Amazon Echo and I would prefer he uses his own for music. He has an Amazon account but hasn't yet registered this. It seems to be fine but since not registered can't say more. He doesn't know how to download the app so he is doing nothing with it. If you give this to someone else who doesn't feel comfortable with electronics, etc. prepare to have to help them connect the item, download the app, and connect it to their amazon account.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    You’re in control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart echo dot speaker. Great price that I paid for it. I’ve had it for almost a year and no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. The speaker on it is a lot louder than I thought. I discovered connect it to Bluetooth speaker to play music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Alexa quite entertaining!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a wonderful time with my Echo. There is so much more than just music. I learn something new every day. Really enjoying it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sensitivity, she picks up your voice better than Siri. Would really be good if I had Amazon prime. I like being able to play my Amazon music, It takes commands well for it.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    good product, cheap price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that you can talk to the device and get information. Links with apps in on apple & android.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome little unit. Purchased this for a gift and so far it's been a hit. The DOT is easy to connect to wifi......

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several and I have them all over my house. They are super cool gadgets. News, weather, sports, and more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa can do almost anything this has been a super fun buy and I’m currently still exploring all it can it do!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You won't need an alarm clock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to wake up. It will also control the hue lights, and read the news. Oh yeah, it does a stuff ton other things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grate product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate value for money , good product ,on time delivery ease of use while ordering.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift for Teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teenage daughter. She primarily uses it to listen to music around the house. Sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to basement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have Alexa in the kitchen, echo dot in the basement and echo dot upstairs. Access to all your questions on any floor!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stream music, set up alarms, play games and ask questions. A unique and very inexpensive product. Couldn't be happier with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connect to my Bose speaker which I like, the other brand didn't do this, but sometimes Alexa doesn't connect and I have to repeat myself or change to a different song. When working its great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Assistant!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little device is great for listening to music, getting news and weather, and for trivia games. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love my Echo dots!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 during the past holiday season for $29 as piece. What a bargain even at the regular price. Since my purchase, I whole new world of home automation has opened for me. Today I can control my Thermostat, several lights, turn my video doorbell chime on/off & listen to my favorite playlists without moving a finger. Once registered, Amazon will keep notifying you of new device features. So many new devices are being integrated and I will keep adding them just t turn up the fun.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enovative devise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great go to device with many uses. From cooking, looking for restaurants, businesses, spelling, music, the list goes on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome addition to a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for anyone with a smart home or kids that ask a lot of questions. It integrates well with most of my smart products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing Amazon Dot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is slightly better than Google Speaker Mini. I am impressed with the responsiveness of the Amazon Dot to commands.

    I would recommend this to a friend