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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 613 Showing 12,241-12,260 of 31,087 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She works pretty well. If you need a personal assistant to write stuff down for you, and control your playlist. She's a keeper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had his much fun in years as I do with Alexa. Playing games and asking questions keeps me laughing with her answers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dot is easy to use and easy to set up. I have it paired with a Bose wireless speaker and it is awesome for playing music!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second 2nd generation. I have two 3rd generations as well. Love my dots. Loud and so smart!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift to person who has everything Apple, and he loved how easy it was to set it up and start using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is on a family member's wishlist. I have not used it yet, but from testing out in stores, it a great device and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great way to get started with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an inexpensive way to get started with Alexa. While the sound quality is not that great when paired with a Bluetooth speaker like Bose it can be very good especially when playing music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great new way to get things done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not think I would use this. Just a cute toy. But I was wrong it did not take long to start using it to its fullest. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up on my voice excellently and works well. Limited on some things but overall a great product. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great start for home assistant tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa seems to do a better job than Siri on my iPhone when it comes to voice recognition. Alexa does some fairly cool tricks. I enjoy having her read me the news and give me a weather update. I wish the weather update could be fine tuned to tell me what time of day to expect rain. Until Amazon integrates with my Sonos system, Alexa is more of a novelty. I don't have any other smart devices in my house that Alexa could tap into and I don't plan to in the near future. Maybe someday when the prices come down and I care. However, for the price of a Dot, it is totally worth it for the novel experience and the little surprises here and there. Just yesterday, my daughter asked Alexa how to spell valentine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Addicted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the echo dot. The voice recognition is great and set up was a breeze. It's a good center piece to starting my smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for bedrooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an amazing product. It is so helpful to me because it can control my lights and wakes me up in the morning

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great useful tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I love asking it to play whatever song comes to mind and my son loves it too. Want to get another one for upstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas and he is very happy with it. He said the speakers are good for the size of this Echo. He uses it daily and his children love asking it questions and playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Echo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love using echo dot in the kitchen and in the bedroom. We can communicate and set timers with it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product that keeps getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift since I already enjoy my own. Turns out the recipient already had one and was thrilled to get another.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the dot is very fun to use. answers question's as fast as talking to a real person. I use it to operate hue bulbs ,works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great addition to a smart house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to a smart house. I am able to extend the voice end of my smart house outside when the dot is under cover. I love chilling by the pool and telling Echo to play whatever music I want.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A hit with the whole family -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oldest to the youngest gets their curiosity quenched with questions to Alexa ! Clear easy to use - excellent gift idea too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these echo dots. It's very handy if home automation is your thing. Plays music, turns on lights, set timers, etc.

    I would recommend this to a friend