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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 615 Showing 12,281-12,300 of 31,086 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Echo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love using echo dot in the kitchen and in the bedroom. We can communicate and set timers with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa controls our lights, av equipment and the thermostat. The dot can seemingly hear much better than the regular Echo. This dot will often respond instead of the Echo I’m sitting right next to. The speaker is horrible. If you are thinking of using this for music, I strongly suggest some type of speaker/amplifier to use in addition. It sounds worse than a tin can. I’ve also learned more is not always better. We have a small house and actually had to reduce the number of ‘Alexas’. If a distant one responded to a request to turn a light on or off, it typically wouldn’t happen. We have to talk to it quieter so only the closest one hears and then we have no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Echo dot!! We have it in the middle of our apartment (hallway area) and it hears us whether we're in the kitchen or our bedroom. We have found many ways to use it throughout our day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gifts for my daughters! They use them as alarm clocks and get weather forecasts to choose clothing for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I've purchased in years. Just the alarm alone is worth the purchase, and now I win more arguments with the wife...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps getting smarter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally purchased an echo with our Phillips Hue lighting kit. You can control the lights (turn on and off plus dimming) with your voice. The echo is super responsive to voice commands and quick to respond to tasks. We have ended up using a multitude of features such as checking the weather, creating timers, setting up with our wi-fi thermostat so that Alexa can control the indoor temperature, as well as with our smart lighting. We now have 4 Echo Dots in the house and use them daily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa!! It’s amazing to be able to talk out loud and get whatever I need. Mostly it’s to get some music playing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 1 and then instantly fell in love with how it worked and bought an additional 3!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa is fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family loves asking questions, playing games, listening to music and they really love it when she tells jokes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for answering questions and setting alarms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Dot~ it’s helpful and fun. Works well with lots of apps. Our favorite is adding items to our shopping list.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker device coupled with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small speaker device coupled with Alexa in multiple rooms creates fantastic entertaining and communication system

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small unit does it all. I thought I might need the bigger unit but decided to try the Dot first and am glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo works well to use with Phillips hue bulbs. We also use it for weather updates, music, and many additional features.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fun, educational gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one to try out since it was on sale. After a week we bought another one as they were such a great addition. great price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is great! I use it all the time to make lists, a timer, facts, and reminders. Very beneficial for anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Little Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays music on command, sends text messages via my AT&T wireless account. This thing is fun and very accurate voice recognition.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fun and Inexpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is a fun and inexpensive electronic device that is guaranteed to bring information and laughter to your household.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My grandson and I have really enjoyed the Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for me because I recently had back surgery and the Echo Dot has really made so many things immensely easier for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a easy device to set up and use, not only can be used for day to day but also games and smart home. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon dot was easy to set and use with my prime account. I have playlists set up and it is easy to get them to work. It will also play stations if you want. The speaker is fine for a small room but not designed for a large group of people. I had no trouble hooking up with my Samsung Smartthings hub. I can use most of my smart home "toys" with voice activation. For example, I had all my Christmas lights in a group and could tell the dot to "Turn on Christmas" and all my lights would turn on.

    I would recommend this to a friend