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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 623 Showing 12,441-12,460 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy on my new gadget; easy to use; great quality and long lasting product, love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hands free and handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, especially coupled with my Nest thermostat and Hue lighting systems. Echo made my smart home brilliant.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having someone to talk with.Jokes are always available as well as Thunderstorms, Wind Chimes, all kinds od sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for listening to music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa. I have one in my bedroom and one in the kitchen. I very seldom use my Boise anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a gift with a purchase I made. It was my first and it comes so in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much fun! I actually call upon Alexa several times a day. Easy to set up and I am tech challenged! Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Echo Dot as a gift and the recipient was very happy. I have the full size Echo and I like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Dot delivers performance

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo Dot is easy to use and does the job for me. I have no problem with the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy. Once set up it runs with out any maintance. Even my 4 year old can use it to ask questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is truly the future.So many uses for this thing. It tells you time, jokes, turns lights off. So nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for trivia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It can find any music you ask for the only down side is you have subscribe to a music program to get the full benefit. I enjoy asking random questions. Also use it as an alarm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Echo Dot is almost there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say both my wife and I love the Dot- we now own two. It is brilliant for connecting to bluetooth speakers and playing music. It is also very good for things like the weather.... and you can add 'skills' (similar to apps on a smart phone), but this is where it falls down in my opinion. You have to remember for each 'skill' you add, how to ask Alexa. These often have to be done in a very specific way, using the name of the 'skill' and quite frankly it is a nightmare trying to remember them all. You also get varying results from these 'skills' (but there is a list of top rated and most of those are good/do work). I wish it would answer questions like google's version

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tremendous price for such a capable puck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the remarkably good sound quality and the seamless integration with my sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best alarm clock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice alarm clock to wake up by. Easy to listen to music and get the weather reports before getting out of bed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purcahsed 3 of these for our home. Love that I can turn lights on and off while not home. No problems with the units

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, easy to hookup to speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was uncertain as if it would play through my speakers because it's an older sytem & it hooked up easily and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Little Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the echo, used it to place it in my garage, and send voice command to turn on my alarm system just before I leave.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo!! I can do anything from taking it what music I want to hear to telling it to set my alarm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to control smart devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every day for voice control of the smart devices in my home. Works great and easy to set up with your devices

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Picks up what I say better than the Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this seems to hear me better than my Echo, but the speaker quality is much less than that of the Echo. We have this paired with a bluetooth speaker for when we want it to play music.

    I would recommend this to a friend