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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 625 Showing 12,481-12,500 of 31,085 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart home device for the price but no replacement for its bigger siblings, one great use for these inexpensive smart devices is a wireless in home or long distance intercom system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Home Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is so easy, we have all our echos connected. They work great and work amazing with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product during the Black Friday deals at a great price. Bought several to give away as Christmas gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Handy device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the large device and this as a package deal. The price was better, so made it worth it. Mostly use alexa for listening to music. So far haven't had much use for other features.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice little speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great because of size, and small power consumption. We love our Amazon echo so this was a nice addition. I just wish it had the same Wi Fi network hardware as the Echo

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Use her everyday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good for an answer to a random question, set timers while cooking and integrating with my thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Convenient addition, small footprint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo Dot is the perfect addition to Alexa. The small footprint makes it a natural for bedrooms and finished basements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have. Frustrating at times but still good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size for a small room. Like getting news flashes from Reuters and NPR as I lie in bed as well as the time and the weather. Scold Alexa at times but overall enjoy her.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift to ease my dad into today’s technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad for Christmas - he’s enjoying it so much we’ll probably upgrade so he can control his lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa...oh, where do I start. To begin with, your mind numbing capacity for facts and weather astound me to my very core. That fact coupled with your sleek and shiny exterior make for an interesting night every night. I applaud your each and every attempt to find the correct solution even when that pesky wireless cloud does not wander into your domain, my queen. I leave you with this tantalizing morsel of advice: do not submerge her in water or else she shall fail your every intention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have big plans for this little device. Already bought 3. Pair with Wemo switches to power all sorts of things in your home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great fun to have Alexa around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its fun to work with AI like Alexa, it helps start your day till playing smoothing sleep sounds at night !

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Gift Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone. The price point of the Echo Dot is so good It is a great way plunge into this tech.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dorm Room Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for my son to put in his college dorm He likes it for playing music and using it as a alarm clock.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a couple of these for use at my house and office. Loved them so much have now bought a couple for Christmas Gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with what it does. From calling up my favorite music to setting timers and alarms. Gonna get at least one more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's cool :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! It's nice to have near the kitchen when I'm cooking and can ask Alexa to play music or ask a question!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Convenient and innovative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m enjoying Alexa! And the price for such innovative technology is magnificent. For small spaces, the speaker isn’t as bad as I’ve read in previous reviews. So far I’m loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device if you want to do home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are into home automation I would give this a short. Amazon echo has been around for some time and many devices out there support it. Surprising for my Indian accent Alexa is able to understand me 90% of the time. I use Alexa with a Hue color starter kit and it works amazingly well with it. Honestly if you do not have any home automation devices this would be pretty useless you rather use your phone (iOS or Android) to do everything what Alexa does except shopping on Amazon ;) .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing item! Well worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Echo Dot on sale during Black Friday for $39.99. The family instantly loved it. You can ask "Alexa" virtually anything and she will answer; from math problems to fun facts, and if you purchase Amazon Music for $3.99 a month you can play any song on your Echo Dot. I purchased another Dot for my son for Christmas and he loves it in his room. Next step, purchase a few smart plugs and control the lights (home automation). I love this item and is well worth the price of $49.99.

    I would recommend this to a friend