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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 634 Showing 12,661-12,680 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Dot is all you need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3, and they all talk to each other and have now integrated my Home theater system into one voice command.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 82 year old mother. She loves music and is enjoying being able to listen to any song anytime she wants.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So much fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has become a member of the family. She tells us jokes and keeps us updated on current events as well the weather.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fun product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is fun to use and convenient, good sound quality. It is unfortunate that it is a bit tricky to keep it from committing me to purchase extras like the Amazon music subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turns my lights on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just use it to turn my Phillips lights on in my living room. Does the job. I'm sure it does more but I haven't tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have a smart home, then this will help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup , very useful, and compatible with a lot of smart devices. I think it is a better deal than the larger echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put one in my garage, now Alexa puts on the lights and music for me before I get inside. Easy set up, great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for Granddaughters. They were soooo excited. They keep them in respective bedrooms. They are enjoying them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good, but my next one will be next gen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo does a great job running my Hue lights and playing back music. It just feels like the next generation has a better, deeper sound. Should have spent the extra $10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    overall a great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the larger one for parents last year and they love it, got a couple of dots for us and we like them even more. can hook it directly to stereo and now have a dj on command. Get one!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great! Better than Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't look as good as the Google Home mini, but performs better. Also, not crazy about the Alexa app, but overall it's a great device. Bluetooth and Aux out were must have's for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play with, easy to use. My son loves it and don’t waste time on showing it to his friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first edition to our home becoming smart. It was easy to set up and we just love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Daughter loves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter wanted for christmas and she loves it she can play her music ask questions and she even has her grama using it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The whole family talks to her..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun product. learning all the secret conversations and her limitations. Looking forward to using her to run the house..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Features, Poor Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter says the sound is like playing music from her cell phone. It is a fair comment but the dot can get much louder. Good features. Doesn't compete with audio quality of the Echo or Tap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a smart product which can be a valuable addition to your home. It can be your first step towards a smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don't know how I lived without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is an excellent home assistant. I'm still learning the tricks and I have a stop amazing me worth every dollar

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa best thing to happen to us she knows everything and can do all. Thinking of trading my wife in for her

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a white elephant event and it was one of the most sought after gifts! I’ve owned the 1st one and now have the 3rd generation and they have all been great!

    I would recommend this to a friend