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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 635 Showing 12,681-12,700 of 31,086 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So much fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has become a member of the family. She tells us jokes and keeps us updated on current events as well the weather.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun device to have. The echo dot can hear my commands from across the room. The speaker is loud enough for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo dot is great. Very easy to use. Easy to set up with smart home devices. Great for many things!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great personal assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product and it's really easy to use. I like the fact that you can add more functions to it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turns my lights on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just use it to turn my Phillips lights on in my living room. Does the job. I'm sure it does more but I haven't tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have a smart home, then this will help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup , very useful, and compatible with a lot of smart devices. I think it is a better deal than the larger echo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put one in my garage, now Alexa puts on the lights and music for me before I get inside. Easy set up, great price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a smart product which can be a valuable addition to your home. It can be your first step towards a smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa best thing to happen to us she knows everything and can do all. Thinking of trading my wife in for her

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don't know how I lived without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is an excellent home assistant. I'm still learning the tricks and I have a stop amazing me worth every dollar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lovelove

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can talk to it and it do what u say i live it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    overall a great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the larger one for parents last year and they love it, got a couple of dots for us and we like them even more. can hook it directly to stereo and now have a dj on command. Get one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo is super simple to set up and use. So many great skills to help with all sorts of tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Daughter loves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter wanted for christmas and she loves it she can play her music ask questions and she even has her grama using it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The whole family talks to her..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun product. learning all the secret conversations and her limitations. Looking forward to using her to run the house..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good first step for smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wil give you good practice on voice controlled smart home functions as well as nice to chat with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everyone needs one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs one of these. From listening to music to controlling your TV or radio. Get one or many.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Features, Poor Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter says the sound is like playing music from her cell phone. It is a fair comment but the dot can get much louder. Good features. Doesn't compete with audio quality of the Echo or Tap.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's cool but quickly became a novelty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great Gadget. I need to explore all the options Alexa offers. The downside is I can do everything without Alexa and still I don't know how much of a Time Saver It is. It quickly became a novelty sitting on my shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It does exactly what you see in the commercials

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if you only use it for weather and news updates, it’s worth it’s price. Easy to use, even for seniors.

    I would recommend this to a friend