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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 652 Showing 13,021-13,040 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa, my savior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa controls my lights, hvac, TV, cameras... It's lovely not touching everything or looking for remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device to have at home. It can play music, control your thermostat, you r TV and much more...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes things easier to have a personal assistant that can check things while you’re working on other tasks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gift to son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to my son who already had hue bulbs. He loves to ability to voice control his lights. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Effective addition to Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the speaker quality is not nearly as good as with the Echo, this can be hooked up to higher quality speakers if desired. Great as an addition in a different room of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Works Fine and 2nd in House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the bedroom and bluetooth to speaker. Bluetooth speakers stays on, so the Dot is always connected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as well as the bigger Echo, but the sound isn't great. If you plan on listening to music get either the bigger Echo or the newer generation.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    He loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad for Christmas and he could not be happier. For the price, this really is a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My 4th one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better priced than Echo. Speaker is still decent with option to hook it up regular speakers. Sometimes Alexa gets confused but otherwise works well. It is the 4th one bought for home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing since sliced bread

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Alexa -I have a few medical issues & she is just such a help with turning lights on/off. Now I'm learning a few new "skills"-nice to say good night & Have her wish me a good night (I live alone), good morning & get an interesting fact (or 1 cold morning she told me to snuggle & get warm & she would tell me a cold weather story). Next up I want to get an Echo Connect (Best Buy doesn't seem to have this yet-may have to order direct from Amazon

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love my dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can almostask Alexa anything. From tell me a joke, to set an alarm, make a grocery list. It's pretty amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great learning experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my grandson's birthday gift (8)....he loves it. Of all the gifts, this one was a hit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty neat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really convenient to use when your hands are full. I love to use this gadget when cooking or doing yoga! (:

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Echo Dot is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two Echo's and one Dot and love all of them. They are easy to setup and fun to use. Great price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The more, the better...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Echo Dot for our household. The first I got last year as a Christmas present. We LOVE it. We use it to stream music from our playlists, to set timers, to ask questions and about the weather, and especially for the shopping list. My kids can add stuff to the list while I'm at the store and my list in the Alexa App updates to show it! I really think that was my (personal) favorite feature with ONE Dot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 5 of these for Christmas gifts and everyone loves them. They are so handy to have and kinda fun for all,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My son is really enjoying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas, he says it works great and that he uses it more than he thought he would.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Better priced than the original echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller footprint. Works great. Great price. I put one in kitchen and family room area and one in master bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the Alexa to ask questions to when my phone isn’t handy. Weather and sports scores.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. I put reminders when ever I need it. Works great no complains

    I would recommend this to a friend