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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31087 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 659 Showing 13,161-13,180 of 31,086 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazon dot is my great! my son loves walking around the house asking alexa to play "pj mask" theme song

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up and using the Dot is very simple. The resulting utility is marvelous. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the echo dot! Easy to use and fun to play with. Very affordable which makes it a great gift idea.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great overall product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo really works for almost everything. I recommend it for anyone who wants a good speaker as well.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We like it alot, and use it all the time. Connects to your bluetooth devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ok compared to Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought both Echo and Google home. Google has more features than Echo. Echo does do music etc good. Am a member of Amazon Prime also. Echo cannot answer all questions like Google does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer, turn on living room!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Amazon Echo Dots for a while now. I have to say, they really do make owning and handling smart home components a lot more fun. I don't use the unit the way Amazon intends, probably, but that's okay by me. If this unit had an audio jack, I'd easily give it the final star and the device would precisely fit my needs. Otherwise, it is great for what you pay for. I use the wake word, "computer." :) This does mean the unit gets activated surprisingly more often than you'd expect, but its a fun way to get your Star Trek future now. I use it to interact with my SmartThings, Philips Hue lighting, and my Nest thermostat. Great work Amazon!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product, especially considering the inexpensive price. It does so much for such little money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is easy to install and start using. I have 3 in my house. I use the drop in feature as an intercom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have 3 throughout the house and my son asked for one for his room. He loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are having so much fun with this device. It has made lighting,heating, music so much more fun. This dot can act as an alarm for the morning. This device can lookup music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa turns on my tv lights and plays music all at my convenience. Never had any problem with Alexa .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected it to my stereo system through the aux jack and we'll it's sorround sound echo dot in my room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    new tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item to start your day just ask alexa ;) you have news, music and the kids love the games, cool item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Instant music whenever you want it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love setting alarms, listening to music instanty and getting weather updates so easily!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good add on to the echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good add on to the main echo we have downstairs. If you are looking for it to sound good for music, go for the larger echo! Other than that, it does what it is suppose to!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is fantastic with so many things it can do and additional capabilities added daily , its a must have

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    useful device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great everyday device for playing music and quickly getting answers to everyday and specific questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Echo dot for remembering things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo dot it helps me remember tbings i forget, it great for playing my music ,I love being able to ask what the weather is like out side. Plus it keeps me company.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great echo dot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo dot. Its convenient and small to have around the house.

    I would recommend this to a friend