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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 661 Showing 13,201-13,220 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but pack power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for family and friends if your on a budget. Sound is great. Appearance is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Instant music whenever you want it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love setting alarms, listening to music instanty and getting weather updates so easily!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Works good, but a pain to get grouped.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that it could be a lot easier to get this thing programmed. Hate having to Activate & download Skills. Bluetooth easy to pair. Would and have bought 5 more Dots..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you so much information and my guests have a good time asking all kinds of questions. The price is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Same as Echo with a smaller speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the full size Echo and bought this for a second room. It works exactly the same and I have it connected to an external speaker. Love these products for controlling my lights.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the dot a couple months ago and I love it! It tells us bedtime stories and sings to us as well!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought six for presents. Everyone is ranting and raving over the Echo.dot. I am so glad I purchase this item.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    A right beginning to its fun technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fun and instant way to get quick access to past and current information. Sound is low when you play music but once you connect to a larger speak, you’re good to go!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device but has a little room for improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So let me start by saying that at first this thing is a blast. Everything you see on tv is right in line with what you will get, a cool gadget that has a few tricks. That being said, as far as being practical, it has a ways to go. Don't expect it to be anything more than an entertaining electronic toy for the most parts. It has useful tools but getting them to work seamlessly is anything but seamless and requires lot of time and setup and then you must learn the correct commands as it is not very intuitive in that way. I have a feeling this will improve with time however and I wouldn't discourage you from purchasing especially for the price.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my daughter..she loves setting her own alarm with alexa and listening to music on it..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa - you are wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Adding features everyday. Plays music, turns on/off lights, even calls family and friends!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a+ Except for the Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the original Echo. Understands more than I though it would. I liked it so much, I now have one in each bedroom and one on each other floor. The only con is the quality of the internal speaker. It doesn't have a lot of power and is a bit tinny. Fortunately, the Echo Dot has one ability not available in the original Echo - the ability to connect via Bluetooth (or 3.5mm cable) to an external speaker. I have one paired to a UE MegaBoom speaker, and it's AWESOME. I've knocked off one star for the bad internal speaker, but, if you have a decent bluetooth speaker to connect, it's a five-star item. You'll wonder how you lived without it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves Alexia! And the Dot is small enough to place anywhere. Great for school alarms, music and more!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love, love, love, love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love. Plays any music you can think of. Has become my husband's best you, he pesters Alexa all day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Alexa is a novel experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty new to using Alexa, so I cannot say it is bad or good. I like playing music and being able to get weather and news updates when I ask. I am still learning what all I can do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just like my 1st Gen Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with its capabilities. Got it for my teenage daughter. Does all the things my big Alexa does.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my wife..She listens to her music and have to say it has a good sound quality..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Newest family member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Alexa all day. She is super useful for any needs we use her mainly play music and bother our dog

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Amazon Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great starting point for using Alexa. Really affordable option and very easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device for those little moments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put your phone up and crawled into bed already without setting an alarm? Alexa has your back. Want to stream your favorite music while your busy getting ready? Alexa's got you. Maybe those clouds mean rain later? Ask Alexa. Movie night out? Don't even hesitate. Alexa works hard to provide extra comfort and knowledge with the little things in life. While not a fully artificially intelligent gadget, the Echo Dot is a wonderful addition to any household.

    I would recommend this to a friend