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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 666 Showing 13,301-13,320 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My 3rd Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product so much, that it is the 3rd I got, one Echo and 2 Echo Dots to use them wherever I am.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Handy and Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo (Alexa) is good for music and simple tasks. I am sometimes annoyed that she can't handle other tasks I ask her. She does seem to gain new "skills" often as the app is updated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Echo for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and they loved it, cause it was very simple to set up and the price was awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it all the time. Once you get used to controlling stuff by talking you'll stop doing stuff other ways.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Impressed by how well it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're not very tech savvy but the instructions were actually clear and helpful, so we got it set up easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Dot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when it was on sale and I love it! Use it mainly for music and weather. Can't go wrong with Alexa!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Birthday Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Echo Dot. It's easy to set up and we use it all the time for music and to control our lights.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Speaker is perfect for the office. Can hear you from a distance. Portable great for tail gating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. Not had any issues. I bought an external speaker which made music playback even better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Bought 1 Echo and 2 Dots at the holidays. Everyone is enjoying Alexa! Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent, product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No home should be without the usefulness of having an echo in the home. Highly recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Works great - not loud enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works similar to any of the Echo units. Volume max is 10 and is not very loud. Useful and fun to play with. Add apps and you can play Jeopardy and have news updates.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Greatest wireless person all assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the amazon echo and love it. Wanted find something cheaper but has the same features. I love the dot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds a whole new dimension for music without commercials. Great for weather information as well as news.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love echo dot so much that I bought some of my friends and family and guess what....they also loved it!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to control so much by voice. I mostly use it to play music and let me tell you it's amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real convenience when you've got your hands full, or if you're in a rush to check weather or set reminders.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great little piece of tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Amazon tap before this, this is smaller and more elegant. Gets the job done easily and quickly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a echo and use it all the time. I was able to put dots upstairs and downstairs to use throughout the house. Very handy. And the speaker on it it is better than anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for music and alarm upstairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the additional speaker for music in the upstairs bathroom. It was an easy addition to the Alexa.

    I would recommend this to a friend