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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31088 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 31,087 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up. It was easy to use. Very convenient to get answers and things done. It works with my Hue lights. It makes turning the lights off and on convenient and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Little Speaker, Big Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are quite amazed at the clarity and volume the Echo Dot puts out. The sound quality is good for the price and the volume has been sufficient for the kitchen and family room area. While you can buy bigger speakers with more output and higher sound quality, I prefer the Dot because of it's small size. It is very unobtrusive and can be easily moved when needed. We like it so much we gave several as gifts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift idea and easy to use. Its the first step in getting your house to a smart house Easily sets up to smart plugs and ask alexa to shut or turn on anything u plug into it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great, I have one in every room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. I have one in every room which is tied into both my whole house audio but also my home automation. I use them to control both via Alexa voice commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased the dot to try out. Links to our smart thermostat and lots of other things. We loved it so much we have since purchased the echo show. Like that even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for granddaughter. She loves it. Mostly uses it for music and alarm. Can do so much more. Just haven't tapped into it yet. Really great electronic. Great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Trial Echo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first echo, a gift, we found it easy to install and set up. A lot of fun to mess with, even my young son can speak with Alexa.... from music to general knowledge, it is handy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Favorite new toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I stopped calling Alexa “Siri” I discovered and continue to discover its many uses. Playing music - pretty much everything I ask for - and getting facts faster than going to my phone to search, getting recipes, the time, weather, and the most fun - telling Alexa to turn lights on and off in various rooms of the house in conjunction with Wemo smart plugs. I now have 3 of these Dots. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying it so far. I mostly use it for basic things such as setting alarms and getting weather and traffic updates in the morning. I’m excited to explore all that Alexa can do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second echo dot. It is easy to set up and the kids especially love asking her questions. I haven’t been able to set them up to pair together... not sure if this is even possible. We set one up with some JBL speakers (2) and the other one up with a sound bar thing in the living room. They have good quality sound even without the Bluetooth speakers though. I think we might buy another to have one for the second floor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one and bought another for a gift. My granddaughter lays down with me and ask Alexia to play toddler songs and we sing all kinds of songs. Great time and enjoy the memories

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with the improvement over first generation. Alexa is still a bit buggy and will activate to conversations or TV sounds. We use it to manage sonos and Phillips hue in the room. The device is an improvement but hopefully amazon can improve the software.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a person who does not use a lot of features! It does not cost a arm and a leg! If you want to use all of the features, you can and consider yourself getting a real deal!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to Echo family of products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this Echo dot and connected to stereo so can now play my Amazon Prime music library all over the house and backyard through stereo system. Great addition to the Echo family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best voice controlled AI assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavily discounted this Holiday season. Paired with unlimited music from Amazon is amazing, not to mention voice control of lights, fans, thermostats, etc. Endless possibilities.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Fun technology for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dot is a clever piece of technology for the price. Must admit I didn't compare closely with similar offerings from the likes of Google as a friend had Echo, but am pleased with what it can do, and am busy learning what works best. I can see for those wanting a more powerful sound, or portability, the larger Echo models would be better, but the Dot's speaker is ok, although for music I generally use it via Bluetooth to a Samsung sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    This device is awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo dot is AI device which can make your life easier, instead of typing to computer like before, now you can talk to your device, ask any questions, it will try to give you an answer. The sound quality from the device is good enough to listen to music, but not that high quality sound. Anyway, you can link it to other Bluetooth speaker. This Echo Dot is pretty small and very cheap compare to similar device from others, like Google home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very cool gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Alexa Echo I like it much better than the Google home that I had first purchased love it so much I plan on getting the Echo Show and The Echo spot to go with it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent for everyone, I bought two!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spent Thanksgiving with family and they had Alexa in their Kitchen. Loved it and loved it so much I bought two one for the living room and one for my teenage daughters room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool home gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and connect. Pretty easy to use but would be great if I didn't have to go look online for ways to interact with it. Alexa app easy to use. Speaker is very weak though so if you have any interest in listening to music, get an Echo or pair w/ your stereo

    I would recommend this to a friend