Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 671 Showing 13,401-13,420 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't do everything possible but it does a lot and every day I am learning more about it. Fun to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift for anyone. Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo performs as advertised. It was easy to set up and very useful in this busy world. Great product.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Excellent product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Would give it 5 stars except volume is not as loud as an Echo and the bass is not as deep as on the Echo. But otherwise very satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smart Amazon Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I have my smart home device now, it recognize my voice and helps me with music, timer, and even ordering.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the most easiest to set up and use device. Very helpful at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition for automation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added a few of these to my house to have better coverage between my rooms. I have them hooked up to my Bose SoundTouch speakers as well as my Logitech Hormony Hub together they work great! The speaker on this is a little lackluster but if you’re pairing with another speaker it works great! You can play on the Bose speakers through the Alexa skill, through a voice activated Bluetooth connection or over WiFi with a harmony hub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love amazon products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th echo dot. I put them in all of our rooms and ere easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device. Has tons of answers. Still learning but I loved so much I got a 2nd one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly with all the devices and set up is easy. Also the calling feature is really cool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband for Christmas and he a music nut so this was the perfect gift for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves using her Alexa. She uses it daily. As an alarm listening to music and among other things

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does everything that it says it does and more. It is neat. The only downside is that you have buy smart devices to control lights and other items you want to control.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these things

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought another one - that makes 3 so you know they’re good - need one for every bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Amazon Alexa works great as an alarm clock, schedule reminder and can turn my lights off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift and my sister loves it! It’s great to use outside listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    ECHO - white

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Amazon Alexa platform and needed to add a room. Great price and more convienent than Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th dot we have purchased. This one was a gift because we love the ones we have so much!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already have the echo in the living room but wanted something for the bedroom. Dot is just what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this from here and it works perfectly as it should. Does what it supposed to

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Glad I got it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my grandson. He loves it and we are all pleased. Great buy!

    I would recommend this to a friend