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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 672 Showing 13,421-13,440 of 31,085 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally happy with this echo dot. Great for kids and adults alike. Great sound for being so compact.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and easy to use. Once you learn the format to ask Alexa questions in it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Use it daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have 3 of these marvels. Use them everyday. Alexa understands what we say surprisingly accurately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Two dots and counting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. Automating my home entertainment system adds a ton of convenience, highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    simple good product but not as good as hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product but cant answer many questions...once linked with amazon, pandora, etc. it is very useful for music, shopping lists, etc. Not as intuitive as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my dot all the time. Speaker works well, almost as loud at the Echo. Portable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to just tell Alexa to turn off lights and plug. You can ask her ? Of the day. Cool

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great entertainment. Did everything it said it does. Easy enough for a teenager to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for all ages!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 81 year old mother has made this her personal assistant. The best gift wver and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 1 echo, and 2 echo dots. Great AI and voice recognition. My only small complaint would be max sound volume. But based on the size of the dot, it's understandable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    its the dot need I say more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone knows the dot by now it's the best and theirs newer models out there with other better speakers and uses. It's great for a extra spot in the house

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect little buddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To compliment my love affair for my regular Echo, I purchased the mini version for my bedroom. Perfect mate!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for beginners. Bought it for my mom and she loved it. She needed help setting it up and once it was set up she hasnt had any problem with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy entry into smart home control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy entry into smart home control. Must have. Easy to setup and integrate with many smart home products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dot is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave been using our Dot for several weeks now. The Dot is amazing. We paired it with a Sony Bluetooth speaker we bought at BestBuy. The App for the Dot is easy to use. Linking to wifi was also easy. I use the Dot to send messages to my brother in another state and to make calls to my brother. The Dot has already had updates to make Alexa smarter and more useful. The Dot an do anything the Tap and Echo can do at a fraction of the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a no brained. If you ever get the big Echo you will soon want a little one in each room!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great small speaker for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great when you're in the shower n want to change songs or ask questions without having to get out!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for my nephew and he love it!,he enjoys asking for information and receiving it instant!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo is perfect and just what I wanted. We put it in the kitchen and use it daily for weather and news.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are such fun items. I use it every day. Great to send messages to friends and family.

    I would recommend this to a friend