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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31086 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 683 Showing 13,641-13,660 of 31,085 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! Works nicely. Had to call for setup help but it was easy to get thru and all was well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loving the Dot!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for my daughter's room!! She loves listening to music especially when going to bed!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All that we need in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the Echo and Echo Dot. The Dot has pretty much the same features as its larger sibling for what we use it for. It sits in our kitchen and we use it quite often particular for background music or ordering goods with Alexa. One thing we noticed is the Dot seems to have occasional issues responding to voice commands. Other times when it's totally silent in the room Alexa would randomly respond to a command that was never given... a little creepy... other than that it's been a fine device. The Dot has a button to mute the mic as well which seems like a good feature particularly with guests in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa Spot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome and would recommend it to everyone. It comes in handy for questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa you are wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have 3 of these and will be getting more so I can talk to Alexa anywhere in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for kids room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love talking to Alexa the love how it will put whatever they ask on the tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. So much fun & it works really well with the other items that you can connect with it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product and excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took less than 5 minutes to set and start using. It's size is excellent for bedroom or even bathroom

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new design is impressive and appealing. The sound is an improvement over the 1st gen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for guest bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gift, but I use it in my spare bedroom to make the music play in the entire house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is easy to interact with and my 4 year old caught on really quick. Easy to use you just talk to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great digital assistant. Fun to play with, but nice to use for organizing tasks and gaining information.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome gadget

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fun and easy to use. Love dropping in my kids room to tell them dinner is ready.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to Echo. Able to put into other rooms and amplify or differentiate the experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome little echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the echo dot for my grand daughter and we both had fun asking Alexa questions. Now I want one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun friend to have around the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I learned how to communicate with Alexa it has been fun to ask her questions and play music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy this product again in a heart beat. Inexpensive, easy to use, and works appropriately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised and awesome to integrate with belkin wemo switches for voice automation of your home!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works just as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great little device with cool features. Controls my smart thermostat and hue lights with a simple command. Pretty darn cool, but sometimes doesn't understand my commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a game changer for music, weather and news! I went back and bought more for other rooms!

    I would recommend this to a friend